At the end of a recent hunt, I dropped my Gray Ghost Ultimates on the pavement, and broke the pin on the ear cup bracket which connects to the headband. Totally my fault. I emailed DetectorPro about repair cost. "Nothing" - was their reply - "...send 'em in for FREE repair". Really? Well, I sent them in - DetectorPro got them on Jan. 3rd. - got them back TODAY - Jan 5th... Good as new. Now THAT is customer service. This company has a customer for life.http://www.findmall.com/read.php?11,1613117,1613117#msg-1613117Sat, 25 May 2013 17:16:13 -0500 Phorum 5.2.18 http://www.findmall.com/read.php?11,1613117,1625488#msg-1625488 http://www.findmall.com/read.php?11,1613117,1625488#msg-1625488 mhammer DetectorPro Products ForumTue, 24 Jan 2012 17:49:16 -0600 http://www.findmall.com/read.php?11,1613117,1613851#msg-1613851 http://www.findmall.com/read.php?11,1613117,1613851#msg-1613851BB]]> BarberBill DetectorPro Products ForumFri, 06 Jan 2012 22:39:22 -0600 http://www.findmall.com/read.php?11,1613117,1613117#msg-1613117 http://www.findmall.com/read.php?11,1613117,1613117#msg-1613117
Totally my fault.

I emailed DetectorPro about repair cost.

"Nothing" - was their reply - "...send 'em in for FREE repair".

Really?

Well, I sent them in - DetectorPro got them on Jan. 3rd. - got them back TODAY - Jan 5th... Good as new.

Now THAT is customer service.

This company has a customer for life.]]> kascinoh DetectorPro Products ForumThu, 05 Jan 2012 19:31:19 -0600