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Kellyco Sent New Washers for Impact
Posted by: CCadrin
Date: June 19, 2017 03:37PM
I just received the new coil washers to replace the defective ones from Kellyco. I did not even contact them. The had the serial number and looked me up. What service.

Re: Kellyco Sent New Washers for Impact
Posted by: Dreamweaver4849
Date: June 19, 2017 06:25PM
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CCadrin
I just received the new coil washers to replace the defective ones from Kellyco. I did not even contact them. The had the serial number and looked me up. What service.

I also received new washers from them today. I guess it's a recall like deal for the Impact and goes by serial number. I didn't even know there was an issue and when I got the mail, I couldn't figure out what they would have been sending me.

The enclosed letter says " This is to inform you that Impact Standard Packages with serial numbers 3001 thru 3534 and Pro Packages with serial numbers 3001 thru 3468 have been found to include the wrong plastic washers.

It is very important that you immediately replace your plastic washers with the new ones to avoid any frictional damage to the coil or the shaft under certain environmental conditions."

John

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Re: Kellyco Sent New Washers for Impact
Posted by: Rick(ND)
Date: June 20, 2017 12:33AM
I got some today also and wondered why, so I did a quick check out as they seem the same until I went to bend them and see the new ones are rubber like and can bend better, so I feel there will be less re tightening them and less chance of the bolts breaking.
I really like the bolts they use on the Impact and how easy it is to put the coil on and off the shaft. The best I have seen, now to get the time to use it and understand the Impact and sell off some of the other detectors.


Rick

Re: Kellyco Sent New Washers for Impact
Posted by: Beyonder
Date: June 20, 2017 07:43AM
Hats off to Nokta and Kellyco for taking the initiative!

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Re: Kellyco Sent New Washers for Impact
Posted by: Mudwhale
Date: June 20, 2017 01:46PM
I also received the washers in the mail. the ones they sent are identical in measurement to the ones that came with my Pro Pack. I think it was a sporadic thing with getting the wrong ones so they just sent them to everyone to be pro-active. WAY TO GO NOKTA!!! It shows they care.

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They look exactly the same, but
Posted by: Rick(ND)
Date: June 20, 2017 02:42PM
try twisting the new ones and the old ones and you will see the new ones are softer and a better rubber than the old ones, infact I wonder if the old one are even rubber and not a hard plastic.
My Impact was one of the first one pre ordered from Kellyco so I am sure the newer Impact has the better washers.


Rick

Re: Kellyco Sent New Washers for Impact
Posted by: GroundHug
Date: June 20, 2017 04:26PM
I got this too. They do take care of you once you buy from them.



Edited 1 time(s). Last edit at 06/20/2017 04:29PM by GroundHug.

Re: Kellyco Sent New Washers for Impact
Posted by: GroundHug
Date: June 20, 2017 05:07PM
Just as a note for Nokta, I have serial # 3340, and mine came with the correct washers on it.

Re: Kellyco Sent New Washers for Impact
Posted by: ColonialEraHunter
Date: June 20, 2017 08:13PM
I received mine also for the pro pack.

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Re: Kellyco Sent New Washers for Impact
Posted by: Cal_Cobra
Date: June 21, 2017 12:55PM
I got a set in the mail too from metaldetectors.com where my Impact came from , so I suspect it's Nokta that did the leg work on getting the replacement washers out.

Nokta thanks for being so proactive on the matter :thumbup:

Re: Kellyco Sent New Washers for Impact
Posted by: Nokta Detectors
Date: June 22, 2017 04:20AM
Hello all... no need to thank us...we actually apologize for this mistake and any inconvenience ... but as soon as we realized it, we sent the new ones to all dealers around the world without an exception...everybody, please make sure you do not use the old ones and replace them with the ones you received. THANK YOU GUYS for being such a supportive and understanding group...

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Re: They look exactly the same, but
Posted by: Mudwhale
Date: June 25, 2017 08:19AM
Quote
Rick(ND)
try twisting the new ones and the old ones and you will see the new ones are softer and a better rubber than the old ones, infact I wonder if the old one are even rubber and not a hard plastic.
My Impact was one of the first one pre ordered from Kellyco so I am sure the newer Impact has the better washers.


Rick

I triple checked the softness of the original washers against the new ones and they are identical. Serial # 3361 on my Pro Package.



Nokta IMPACT,Garret GTAX-550, Garret Pro Pointer, Garret digger, Predator Tools Piranha shovel and 100% DEET!!

Re: Kellyco Sent New Washers for Impact
Posted by: CCadrin
Date: June 25, 2017 02:26PM
If you try to squeeze the new ones, they don't bend as much as the old ones. From what I read, Nokta was concerned for the original washers in extreme climate conditions. The new ones will hold up better.

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Re: Kellyco Sent New Washers for Impact
Posted by: Rick(ND)
Date: June 25, 2017 10:24PM
I hope more will post on the quality of these washers as the ones I got sent to me are softer rubber so when I squeeze them they seem to bend more than the old ones do. my old ones seem like a hard plastic feel compared to the new rubber ones. I got the 5X10 coil coming from Kellyco with a couple of extra mounting kits so we will see what I will get maybe by the end of the week.


Rick

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Re: Kellyco Sent New Washers for Impact
Posted by: Tom Slick
Date: June 28, 2017 08:19PM
My original washers were softer and much easier to bend than the new washers. Rick, Are you sure you didn't get them mixed up? I found just the opposite from what you found. I checked mine straight from the envelope (stiff) and then removed the washers from the coils(soft). My new washers (from KellyCo) are much stiffer than the originals.



Arizona
42 years detecting, ex White's dealer.
Current Detectors:
Nokta Impact
Makro Racer 2
Makro Gold Racer
White's DFX x 3
Tesoro Tiger Shark
Minelab Sovereign GT
Fisher F19

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