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Dead Explorer?
Posted by: Kapok
Date: July 01, 2017 03:36PM
My Explorer won't turn on. When I press the power button it just makes a short popping sound and nothing appears on the screen.

I charged the battery pack and tried again, also tried it with new AAs, same thing.

I hear horror stories of people shipping their Minelab off to Kellyco and it taking months to be repaired.

Anybody have any magic I can try?



Ridding the world of pulltabs, one plug at a time | Makro Racer 2 | Minelab Explorer SE

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Re: Dead Explorer?
Posted by: undrpar
Date: July 01, 2017 03:50PM
Theres a place MSR electronics in England that repairs them.he told me about a week to get repair done,and shipping quote wasn't bad either..



Edited 1 time(s). Last edit at 07/01/2017 03:51PM by undrpar.

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Re: Dead Explorer?
Posted by: Kapok
Date: July 01, 2017 04:07PM
Quote
undrpar
Theres a place MSR electronics in England that repairs them.he told me about a week to get repair done,and shipping quote wasn't bad either..

Okay, thanks. I'll look into it if nobody has a fix. Any ideas about what might be wrong?



Ridding the world of pulltabs, one plug at a time | Makro Racer 2 | Minelab Explorer SE

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Re: Dead Explorer?
Posted by: undrpar
Date: July 01, 2017 04:28PM
Maybe the battery isn't making a good connection,take a look at the terminals ,maybe they are compressed and not making connection,may need to bend the back..

Re: Dead Explorer?
Posted by: IDXMonster
Date: July 01, 2017 05:07PM
Quote
undrpar
Maybe the battery isn't making a good connection,take a look at the terminals ,maybe they are compressed and not making connection,may need to bend the back..

Exactly. Also clean the contact pads on the battery itself with a pencil eraser. The contact springs down in the machine need to be clean and straight. Make sure they have a little spring to them when the battery pack is installed.

Re: Dead Explorer?
Posted by: IDXMonster
Date: July 01, 2017 05:10PM
Also,when the battery has been determined to be charged and installed correctly and making proper contact....just try holding down the power button on startup for 6-7 seconds. This will factory reset the machine if it indeed does fire up.

Re: Dead Explorer?
Posted by: Charles (Upstate NY)
Date: July 01, 2017 05:55PM
Kapok a bit more detail please...was the machine running fine on last use, then when you attempted to turn it on the next time with the same batteries, the batteries had not been removed, nothing changed, and it would not turn on is that the case?

If you tried the above, cleaning the battery contacts, making sure as you insert the battery there is some spring resistance, try this. Remove the battery, press and hold the power on button for 10 seconds, the capacitors in the circuit boards will drain. Then try starting again. I this fails again remove the battery, press and hold the power on button for 10 seconds, then allow to sit over night without the battery and try again in the morning. This once fixed an Explorer after I cross wired a battery on my workbench and the machine would not start. The next morning it started right up and ran for years.

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Re: Dead Explorer?
Posted by: Kapok
Date: July 01, 2017 08:23PM
Quote
Charles (Upstate NY)
Kapok a bit more detail please...was the machine running fine on last use, then when you attempted to turn it on the next time with the same batteries, the batteries had not been removed, nothing changed, and it would not turn on is that the case?

If you tried the above, cleaning the battery contacts, making sure as you insert the battery there is some spring resistance, try this. Remove the battery, press and hold the power on button for 10 seconds, the capacitors in the circuit boards will drain. Then try starting again. I this fails again remove the battery, press and hold the power on button for 10 seconds, then allow to sit over night without the battery and try again in the morning. This once fixed an Explorer after I cross wired a battery on my workbench and the machine would not start. The next morning it started right up and ran for years.

The machine was running fine the day before on a fresh charge of the battery, and I hunted for about an hour then put it away. Got to the site yesterday, hit the power button and just that little popping noise. Recharged last night, same thing. AA's as well. I cleaned the contacts on both battery packs and also looked art the springs. They looked shiny and straight and there is normal resistance when I insert the battery pack.

Your 1st suggestion did not work. So will try the overnight thing now.

Scott



Ridding the world of pulltabs, one plug at a time | Makro Racer 2 | Minelab Explorer SE



Edited 1 time(s). Last edit at 07/01/2017 08:32PM by Kapok.

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Re: Dead Explorer?
Posted by: Kapok
Date: July 03, 2017 12:05PM
Nothing has worked so far. I contacted MSR, who suggested I remove the battery and stop trying anything else to prevent it from "going supernova" as they put it. They suspect there is a fault with the power pcb. I understand everything breaks, but so far, my short experience with my first FBS machine has been less than stellar. :(



Ridding the world of pulltabs, one plug at a time | Makro Racer 2 | Minelab Explorer SE



Edited 1 time(s). Last edit at 07/03/2017 12:23PM by Kapok.

Re: Dead Explorer?
Posted by: BigTony
Date: July 03, 2017 03:48PM
Yeah, that's very frustrating for sure. Hopefully it is a quick fix with low cost. Too bad it didn't happen in the winter.......

It happened to me with another brand (not minelab) but when I called them they said to touch two biuttons at the same time on the keypad and the darn thing rebooted with factory settings. That saved me from sending it in to a repair shop.

I wonder if a minelab can be rebooted that way? I never asked, when I sent it in for the screen proble I had a few years back.



BigTony

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Re: Dead Explorer?
Posted by: Tony N (Michigan)
Date: July 03, 2017 05:51PM
Could be two things:
  1. A bad capacitor
  2. A bad tactile pad


Re: Dead Explorer?
Posted by: 5900_XL-1
Date: July 03, 2017 05:52PM
A friend had that issue with his Explorer. He found a technique of removing the battery for a few minutes, gently inserting battery to the terminals, while pushing the button. He mighta twiddled with the button in different ways. It eventually came on. It was a problem for several hunts but now after 6mos, the problem went away.

I'll ask him for more details in case I missed something.

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Re: Dead Explorer?
Posted by: Tony N (Michigan)
Date: July 03, 2017 05:55PM
Quote
Kapok
Nothing has worked so far. I contacted MSR, who suggested I remove the battery and stop trying anything else to prevent it from "going supernova" as they put it. They suspect there is a fault with the power pcb. I understand everything breaks, but so far, my short experience with my first FBS machine has been less than stellar. :(

If you send it to MSR do not send with the battery.
Only send the part that holds the battery and brain.

They will make absolutely sure the machine is working as it should. They are very good at what they do.

There was a batch of Explorers that had a capacitor that would go bad. Also, there are some where the tactile pad goes bad. After the fix it, you should have
many years of great detecting.

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Re: Dead Explorer?
Posted by: mascard1
Date: July 04, 2017 10:15PM
I bet it's the power button.. I had one that did that.. turn on pop ..then it would turn off. I got a face pad on e bay.. think it was like 70.00 easy to change out.. works great!



Edited 1 time(s). Last edit at 07/04/2017 10:16PM by mascard1.

Re: Dead Explorer?
Posted by: treasure_hunter
Date: July 05, 2017 07:11AM
It could be a bad keypad, they do wear out and go bad. If it is keypad unless it is an Explorer SE or SE Pro there are no keypads available any longer from Minelab for the Explorer, .

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