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Re: minelab repairs backlog
Posted by: GeorgeinSC
Date: December 01, 2016 07:46PM
I own three Minelab detectors. Had considered purchasing a CTX-3030 but with the lack of customer service when one needs a repair I am very hesitant to invest that kind of money in a machine that I would have to wait for months to get repaired.

Not blaming the guys in Orlando.

I blame Minelab for the distinct lack of customer service. I know of one Gentleman who said he talked to Minelan about doing repairs and they refused to sell him parts. According to him Minelab Australia told him to tell us to throw those broken machines in the trash and buy a new one.

If what he told me is true Minelab does not understand the meaning of the words Customer Service. I had 15 years experience in Retail and I know customer service when I see it being done and Minelab is not doing anything but LOUSY Customer service.



Minelab Sovereign GT With an assortment of coils
Garrett Pro Pointer
Leche digging tool
Minelab Excalibur II
T-Rex 9.5 wet sand scoop


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minelab repairs backlog

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