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Re: minelab repairs backlog
Posted by: david bull
Date: December 06, 2016 05:00PM
Quote
GeorgeinSC
In my case that severe backlog can decrease sales. I have been saving my dollars for a CTX-3030 but NO WAY JOSE when Minelab can not provide any Customer Service when it comes to Repairs.

The excuse of not being able to find any qualified technicians does not fly in my world. There are good Electronics Technicians getting out of the Military every day and these are very bright individuals that could be trained in a very short period of time. Maybe some folks are not actively pursuing new employees.

I would have to agree.The biggest setback would have to be the "secret" schematics and the lack of repair parts.Otherwise,any decent technician could do these repairs.I returned an Etrac for repair while still under warranty and they took 7-8 weeks,had a lack of communication and returned it with a new coil deducing that was my problem.While it was off being repaired,I purchased another detector(not minelab)and used it on one of heavily hit sites and was pretty much amazed at what I had missed.When I got the Etrac back it immediately went on eBay.I still own two Sovereign XS detectors but no way would I plop down the dollars for a new model.


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