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Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty
Posted by: jtalley007
Date: March 28, 2017 07:38PM
Long story shortened, bought a used 3030 under warranty. It had no depth and target ID was all over the place. Owned one when they came out and knew this wasn't right. Fast forward, called and got Cindy, they replaced my coil after I sent mine in, Got it quickly and it target IDs like it should.
Not sure it's as deep as my old one but al least it IDs down to 11" or so.
Just wanted to thank her and Minelab for thinking outside the box and not making me send my machine South if all it was all along was the coil.

Saved a ton of shipping, time, and mucho frustration, thanks again Cindy and Minelab for helping me out.

Can't wait until other repair centers are put in place, we love the technology but need reasonable turn around times. I know you care and are working to resolve this challenge for all of us!

Jerry in VA


SubjectAuthorViewsPosted

Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

jtalley007554March 28, 2017 07:38PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

"Carolina"196April 29, 2017 10:51AM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

GeorgeinSC147April 29, 2017 02:49PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

dewcon4414243April 06, 2017 05:53AM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

surfman252April 04, 2017 04:23PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

GeorgeinSC234April 05, 2017 09:51AM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

pistolpete228April 04, 2017 07:26PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

surfman231April 04, 2017 08:40PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

lytle78244April 04, 2017 01:52PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

Champ Ferguson190April 04, 2017 03:35PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

GeorgeinSC290March 30, 2017 09:58PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

mike k.244March 31, 2017 08:12AM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

pistolpete252March 31, 2017 05:10PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

GeorgeinSC240April 01, 2017 09:02AM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

mike k.253April 01, 2017 07:02AM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

treasure_hunter269April 01, 2017 12:01PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

GeorgeinSC261April 01, 2017 09:09PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

Champ Ferguson228April 02, 2017 09:26AM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

treasure_hunter272April 03, 2017 05:40PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

Champ Ferguson216April 04, 2017 10:24AM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

Champ Ferguson226April 01, 2017 01:07PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

GeorgeinSC264March 29, 2017 04:11PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

dewcon4414247March 29, 2017 06:42AM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

mike k.238March 30, 2017 07:28PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

mike k.240March 30, 2017 07:25PM



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