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Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty
Posted by: treasure_hunter
Date: April 01, 2017 12:01PM
Quote
GeorgeinSC
Before I sent my Sovereign GT to the Florida repair shop I communicated with a gentleman who does repairs on every machine that he can obtain parts for. He said that he had been in contact with Minelab USA and Minelab Au. He was told that that they would not sell him parts with which to repair any Minelab Machine.

We will see in the next few months if Minelab is truly serious about improving their Customer No Service when it comes to repairs.

16 to 24 weeks to get a machine that is not under warranty repaired is not Service.

George, I checked on your repair with my hunting partner in the repair center, your sov gt motherboard had corrosion from salt water when it was hit by wave according to you, the repair center was out of motherboards for the sovereign gt and had to wait for parts to be shipped from Australia.


SubjectAuthorViewsPosted

Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

jtalley007530March 28, 2017 07:38PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

"Carolina"179April 29, 2017 10:51AM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

GeorgeinSC137April 29, 2017 02:49PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

dewcon4414220April 06, 2017 05:53AM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

surfman232April 04, 2017 04:23PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

GeorgeinSC217April 05, 2017 09:51AM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

pistolpete211April 04, 2017 07:26PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

surfman210April 04, 2017 08:40PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

lytle78224April 04, 2017 01:52PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

Champ Ferguson170April 04, 2017 03:35PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

GeorgeinSC272March 30, 2017 09:58PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

mike k.223March 31, 2017 08:12AM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

pistolpete235March 31, 2017 05:10PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

GeorgeinSC215April 01, 2017 09:02AM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

mike k.240April 01, 2017 07:02AM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

treasure_hunter255April 01, 2017 12:01PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

GeorgeinSC243April 01, 2017 09:09PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

Champ Ferguson212April 02, 2017 09:26AM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

treasure_hunter241April 03, 2017 05:40PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

Champ Ferguson195April 04, 2017 10:24AM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

Champ Ferguson214April 01, 2017 01:07PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

GeorgeinSC237March 29, 2017 04:11PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

dewcon4414226March 29, 2017 06:42AM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

mike k.220March 30, 2017 07:28PM

Re: Update: Big thanks to Cindy for 5 star customer service on my CTX 3030 under warranty

mike k.214March 30, 2017 07:25PM



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