Whites MXT Users Forum

I must take my foot out of my mouth,I know whites communications are not too good . BUT!!
WOW !!!! on their repair dept. They got my MXT on DEC.2 f ixed it and sent it back to me repaired on Dec 7 not counting sat & sun.

Thats some great service.Found out my DD whites coil (new) failed the shield test and replaced it.Also found my
Power and gain switch was bad,loop connector was defective,recalibrated,tested, and inspected it all in 5 days

What more is there to say about that kind of service??? I have had 14 whites machines in my 50 years of detecting all have been whites.

Cant thank them enough for that kind of service, maybe excalibur could learn a thing or two from whites about service. NO?
Ad a whole bunch of feathers in whites cap to their repair dept.and the tech. (R.W.) who repaired it.

John.............

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57 YEARS MD-ING & LOVE IT

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GM66T
IDX-PRO MODIFIED WITH XL-1 SUNRAY PROBE
MXT-300 WITH DX-1 SUNRAY PROBE
2 -EXCALIBUR II 1000 machines

Search high kiss the coins goodbye
Search low and slow your in the dough



Edited 1 time(s). Last edit at 12/08/2011 03:48PM by ufobbs.

Service like that is really hard to find anywhere! I'm with you, White's all the way. I have owned 4 White's and they were all great. When I buy another machine this coming year it will be a White's.

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John in N. Central North Carolina
WHITES MXT with Signal, Audio, Tone, and Backlight Mods
Coils - 10"DD, 5.3", 9.5" stock, and 3" x 20" Big Dawg coil.

very glad ur happy with whites again.

HH

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Garrett AT Pr o
Garrett Pro pin pointer.x2
V3i on the way

AIN'T THIS HOBBY GREAT?

THE ONLY DUMB QUESTION IS THE ONE YOU DON'T ASK.
Kelso, Wa.
where the sun don't shine most of the time.

Hi John.... so glad you had good luck with Whites..... My next machine will be another Whites. You don't find to many companies that respect their customers like they do. My hat goes off to Whites for a great product and the service that they provide after the sale HH Jack in New Hampshire

In this day in age a lot of companies " talk the talk " but very few " walk the walk ". Whites sells an outstanding product and backs it up with action, not just words. IMHO