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MX Sport Face Plate Up Grade
Posted by: Carlos (CA)
Date: March 03, 2017 03:03PM
I just received my MXSport back from White's for the face plate upgrade service.

Wow!!! What i got back was well beyond what I would ever expect. Thank You White's!!

I am here to tell ya folks, White's is a World Class Company, they truly walk their talk.

Have no doubts folks, every White's Customer is a VIP. :cool:

A Million Thanks Again!

Carlos (CA)

Re: MX Sport Face Plate Up Grade
Posted by: Tahts-a-dats-ago
Date: March 03, 2017 09:57PM
Did you purchase a MX Sport with problems?

If so did Whites not correct the problems?

I waited to purchase my MX Sport because I assumed there would be some problems with the first wave of machines. In my experience that is the norm - the really important thing is that the manufacturer stands behind their products and makes the purchaser whole by way of correcting the problems.

I can't imagine hating GM, or Ford, or Chrysler, or Toyota, or Honda, or Samsung, or HP, or Dell, or Nikon, or Cannon, or a host of major companies whose products have had a few problems initially. I've purchased products from all the companies listed (and far more) that have had issues of one kind or another (most of those items cost far more than the MX Sport). Sure it is a pain in the rear when a newly purchased item doesn't work as expected, but the key is always the service after the sale. In that vein some companies do better than others, and some don't do as well as they should.

I followed the introduction of the MX Sport rather closely (since the machine appealed to me) and I am under the impression that Whites bent over backwards to make it right for their customers. It seems that the people who own the MX Sport are pleased with their machines (some of which were corrected more than once) now that the problems have been resolved: hence my curiosity about your relationship to the MX Sport and Whites service.

There is no perfect machine, nor is there a machine made perfectly. There never will be, so the best we can hope for is to buy from a company that stands behind their products and corrects the problems in a responsible manner. I believe Whites has shown itself to be such a company - and that is a big part of why I like (and buy) Whites machines.



Edited 1 time(s). Last edit at 03/05/2017 08:48AM by Elton.

Re: MX Sport Face Plate Up Grade
Posted by: John, in Nawth Carolina
Date: March 03, 2017 10:51PM
Are you sure they upgraded the "face plate" and not the plastic face plate cover?



Using what I can afford since 1976

Re: MX Sport Face Plate Up Grade
Posted by: Carlos (CA)
Date: March 04, 2017 05:16PM
Thank You again White's. I took the MXSport out today for a test run, and it performed beautifully. Awesome stability at almost full gain. The audio modulation feature is really awesome for my purposes.
I had a very productive outing today :cool:



Edited 1 time(s). Last edit at 03/05/2017 08:47AM by Elton.

Re: MX Sport Face Plate Up Grade
Posted by: Carlos (CA)
Date: March 04, 2017 05:25PM
Quote
John, in Nawth Carolina
Are you sure they upgraded the "face plate" and not the plastic face plate cover?

I am quite confident, and will bet my life, that what i got back is a Top Notch, State of the Art, World Class; Upgrade from White's Electronics.

Any More Questions ?

Re: MX Sport Face Plate Up Grade
Posted by: iqwozpoom
Date: March 05, 2017 08:06AM
I just sent mine mx as well for the same reason, cracked faceplate or faceplate cover. Gee, now I can't decide what to call it! Anyway mine is a pre modulation software patch, can't wait to see what they done.

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