Garrett Users Forum

has anyone had any experience with garrett repair? have a pinpointer shot craps 6 month old ,called was told it would be a 4 day turn around. mailed it 2nd of may, still have not recieve it. called numerous times many different stories should have taken it back to cabbelas.

a lot of dealers of mds don't do repairs. in fact i don't know of any that do. they at the most would have sent the pointer on to garrett and you'd be no better off. most stories of deals with garrett are good. every now and again a bad story comes out. yours is that story. all it seems you can do is keep pestering garrett for your devise.

HH

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Garrett AT Pr o
Garrett Pro pin pointer.x2
V3i on the way

AIN'T THIS HOBBY GREAT?

THE ONLY DUMB QUESTION IS THE ONE YOU DON'T ASK.
Kelso, Wa.
where the sun don't shine most of the time.

It pays to deal DIRECTLY with Garrett, no matter where you got the machine from, Garrett is the ultimate owner of the brand...It will save you time and hassles.

HH,

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Deactivated at users request 08/26/12

the point was, i believe, that he was dealing with garrett but wasn't hearing back in a timly manner or not at all.

HH

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Garrett AT Pr o
Garrett Pro pin pointer.x2
V3i on the way

AIN'T THIS HOBBY GREAT?

THE ONLY DUMB QUESTION IS THE ONE YOU DON'T ASK.
Kelso, Wa.
where the sun don't shine most of the time.

I had great results with Garrett customer service. The repair quote that they gave me wasn't bad but the upgrade discount they gave me on my AT PRO was too good to pass up. They weren't slow per say, but I definitely was the one following up with them and they didn't seem bothered by my calls at all.

Call Garrett and ask to speak to Sue and explain your problem to her. I'm sure she will help you.

I've dealt with Brad at Garrett and he will also be able to help you out!