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Minelab CTX 3030 Detecting Forum


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My CTX arrived back to me today after a 12 day round trip.
Posted by: Dan(NM)
Date: October 06, 2017 02:11PM
I couldn't be happier with the way my repair was handled by Minelab and the new repair center :clapping: I shipped it out Tuesday Sept. 26th, they got it Thursday the 28th, I received a text that evening informing me that they had the detector and it was on the bench the same day. Friday I got an e-mail from Minelab telling me the CTX had arrived at the repair center and they would keep me informed about the progress. Got a text from the repair center on Tuesday Oct. 3rd telling me my CTX was done and would be shipping out the same day. Later in the day I got 2 e-mails from Minelab, one stating my CTX was done and the other was my tracking number. I got it today and all is well :thumbup: Kudo's to Minelab, hopefully this is the rule and not an exception to the repair woes in the past.

Re: My CTX arrived back to me today after a 12 day round trip.
Posted by: D&P-OR
Date: October 06, 2017 03:01PM
Was your CTX under warranty?

Re: My CTX arrived back to me today after a 12 day round trip.
Posted by: Dan(NM)
Date: October 06, 2017 03:44PM
Quote
D&P-OR
Was your CTX under warranty?
. Yes it was a warranty repair.

Re: My CTX arrived back to me today after a 12 day round trip.
Posted by: D&P-OR
Date: October 06, 2017 03:47PM
Thanks.-----I hope they do at least close to that on out of warranty detectors.------In any case, things are looking up with Minelab repair.
Quote
Dan(NM)
Quote
D&P-OR
Was your CTX under warranty?
. Yes it was a warranty repair.


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Re: My CTX arrived back to me today after a 12 day round trip.
Posted by: ironman200081
Date: October 06, 2017 04:26PM
That's great to hear, Dan. I hope this is a welcomed sign of things to come.



Bryan in Missouri
"MidMoTreasure" on Youtube
www.midmolawyer.com

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Re: My CTX arrived back to me today after a 12 day round trip.
Posted by: Jason in Enid
Date: October 06, 2017 06:29PM
Glad to hear they are doing things the right way! We've been screwed for years by the previous repair shop.

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