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CTX SunRay Pro Gold Headphones Troubleshooting
Posted by: flysar
Date: January 12, 2018 11:03PM
Attached them to my Makro Gold Racer and Tesoro Silver and didn't hear a peep from HPs or detector regardless of switch position.
Hooked up to CTX I get no sound from the HPs but hear tones outside HPs regardless of switch position. Worked great last week.
Any idea what switch may be bad and where to get parts?
All wires are connected.



Edited 3 time(s). Last edit at 01/12/2018 11:12PM by flysar.

Re: CTX SunRay Pro Gold Headphones Troubleshooting
Posted by: IDXMonster
Date: January 13, 2018 05:50AM
Don’t they have a lifetime warranty?

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Re: CTX SunRay Pro Gold Headphones Troubleshooting
Posted by: flysar
Date: January 13, 2018 11:10AM
I believe they do but thought I'd check here to see if some had an idea how & what to check. Maybe a quick/simple fix instead of downtime and having to use my waterproof phones for CTX.
I'll call them Monday.

Re: CTX SunRay Pro Gold Headphones Troubleshooting
Posted by: IDXMonster
Date: January 13, 2018 11:42AM
That makes sense...from what I understand...the same guy makes Sunray headphones and Killer Bs. That’s what I understand. True or not,don’t know. But if it is,the Killer Bs fail right where the cord goes into the headphones with the internal wire(s) breaking so even on inspection,it won’t show itself. John will get it sorted out for you.

Re: CTX SunRay Pro Gold Headphones Troubleshooting
Posted by: mrsspk
Date: January 13, 2018 03:27PM
The weak spot on these otherwise awesome headphones is the 90 degree 1/4" jack. They go bad. Its just that simple. I have replaced the 1/4" jack on 2 of my 3 SunRay Pro Golds and they work great. Make sure you buy a good quality jack or you will just end up replacing it again.

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Re: CTX SunRay Pro Gold Headphones Troubleshooting
Posted by: flysar
Date: January 13, 2018 10:19PM
Quote
mrsspk
The weak spot on these otherwise awesome headphones is the 90 degree 1/4" jack. They go bad. Its just that simple. I have replaced the 1/4" jack on 2 of my 3 SunRay Pro Golds and they work great. Make sure you buy a good quality jack or you will just end up replacing it again.

The plug makes sense.
The CTX will emit tones from the speaker unless the HPs are compatible and on other units as soon as a 1/4" plug goes in the speaker quits working.
Thanks

Re: CTX SunRay Pro Gold Headphones Troubleshooting
Posted by: Ben Town
Date: January 14, 2018 09:15AM
Isn’t there an adapter 1/4” plug that you can buy that reverses a couple wires that allows the headphones that don’t shut off the external speaker to work and shut off the speakers?
What’s it called and we’re to buy ?
BT

Re: CTX SunRay Pro Gold Headphones Troubleshooting
Posted by: UncleTom
Date: January 14, 2018 09:19AM
You are right Ben it's called a 1/4" mono to stereo adaptor. Tom
Quote
Ben Town
Isn’t there an adapter 1/4” plug that you can buy that reverses a couple wires that allows the headphones that don’t shut off the external speaker to work and shut off the speakers?
What’s it called and we’re to buy ?
BT


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Re: CTX SunRay Pro Gold Headphones Troubleshooting
Posted by: flysar
Date: January 16, 2018 11:10AM
Bad plug connector. Repaired this morning.
Got authorization from repair facility to cut plug off to test while still retaining the limited lifetime warranty in case I needed to send them in for a bad switch.
Thanks all for the comments & HH



Edited 1 time(s). Last edit at 01/16/2018 11:14AM by flysar.

Re: CTX SunRay Pro Gold Headphones Troubleshooting
Posted by: Jeff In North Georgia
Date: January 16, 2018 11:27AM
Quote
mrsspk
The weak spot on these otherwise awesome headphones is the 90 degree 1/4" jack. They go bad. Its just that simple. I have replaced the 1/4" jack on 2 of my 3 SunRay Pro Golds and they work great. Make sure you buy a good quality jack or you will just end up replacing it again.

I've also had this happen several times. Not a connector issue but the wires in the cable breaking or pulling loose to where they were soldered onto the 90 degree connector. Last time I also replaced the cable with a slightly longer version and my own 90 degree solder on connector and no problems since then.

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