fishers customer service

[clad king]

how is fishers customer service? im thinking about buying a used fisher f75 se and was just wondering what can i expect if i should need a repair down the road. clad king

 

[DonM]

This may not count for much but I recently purchased a used F75se with 2 lower rods and 3 coils and when it arrived I noticed that it was missing the washers that fit into the lower rods...so I emailed Fisher's service centre offering to buy the washers - but they are shipping them to me free of charge...they did not have to do that because it is not under warranty so cudos to them for doing this.

 

[Elton]

Do not always expect free service..... The warranty is for 5 years from date of purchase to the "Original" buyer....

 

[Bill_S]

Good luck.

 

[mudpuppy]

I've had a good experience with them..

.I sent in an old CZ20 for them to repair a few years back...they are fast and treated me professionally, fairly and friendly...I called in and got an RGA# and all that instead of emailing.
Mud

 

[sprchng]

Is this a trick question? or just rhetorical.
Why don't you do a survey in Green Bay asking folks who their favorite football team is?
If my 75ltd ever breaks, I'll either sell it broken or throw it away.

 

[Elton]

Is this a trick question? or just rhetorical.
Why don't you do a survey in Green Bay asking folks who their favorite football team is?
If my 75ltd ever breaks, I'll either sell it broken or throw it away.[/quote]


Why would you post a statement like this ?????

 

[sprchng]

Is this a trick question? or just rhetorical.
Why don't you do a survey in Green Bay asking folks who their favorite football team is?
If my 75ltd ever breaks, I'll either sell it broken or throw it away.[/quote]


Why would you post a statement like this ?????

Just respondiing to the post ---although a bit sardonically I admit.
My experience with FT Service would prevent me from ever buying another new FT machine but I'm not going to hijack the thread with details.
If I wanted to get a truely objective opinion of a service dept. I would post in the general Metal Detecting section instead of in the Fisher area where I would think the results would tend to be biased with people who are satisfied with the product and dwell there.
Many people have had good experiences with FT service--mine was not and I'm not up for giving them another chance to disappoint me.

 

[Steve O]

They'd send him over here where most have Fisher units and more than likely had the Fisher folks repair them. He posted precisely.

Personally, I have never had a problem when FT handled my machines...I thought their service and repair was excellent.

 

[Bill_S]

It would be nice if they would make the warranty transferable. I am hesitant to buy a used Teknetics or Fisher product just for the fact you are not going to get a warranty. It would be nice even if they dropped the warranty to 2 years and make it transferable.

 

[c t]

n/t