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Kellyco issues...

U

usafaviator

Active member
I'm new to the forum, so please let me know if I'm out of line on this. I ordered an MXT Pro and a few other items from Kellyco a week or so ago and was told that they would have a shipment of Pro's in on the 10th. I called today and they had no idea when they would be getting them in. I'm a pretty patient guy, but I still like to get a good estimate of when to expect my gear to ship. Has anybody here had similar experiences with Kellyco? The seem like a good company and have a pretty good reputation, but I'm starting to wonder. HH Shawn
 
Hi Shawn, Yes I've had a few major problems with them. Send shipping was only 1. So now even tho they're just 60 to 65 mi. north of me I still go back to :whites:. depending on where you live. I'm down on lake Okeechobee and Whites are in extreme north FL from me. you can't get better service anywhere.
JMHO. Where are you lopcated Shawn? (if you don't mind telling me) And they do get most problems ironed out ASAP. GL with whichever you do. Sorry to see your having problems getting one. Please don't take it out on tthe MXT tho. Call 1-8oo-547-6911, ASK for John Colllins, or the other guy I think his name
is Warren. they are a swell bunch.take care, KC aka floridason
 
If you don't want to wait, I would advise buying something that is'nt on backorder. Great company, but I had to wait a month to get my Ace 250.
 
I ordered my Mxt at the same time. They said they were on back order, but they were getting them in the next day 4 days later my mxt was at my front door step! That was, however my first transaction with them.
 
im having problems with them , i asked if they would match another dealer's price and they said they would i live in fl and wanted my seahunter new & now so i bought from them , when it came the lower rod was missing and their is scratch's on the bottom coil running noth and south none of these scratch's are east to west , the knob to connect the coil wire is hard to get on(turning it) it seems to be having falseing issues where it continuseously rings then stops when their is not target it just does it, the machine has some real light scratch's on it, to me the unit was a return from someone else or was somekind of floor model , i dont think it was ever used out in the field, i asked about the scratch's on the machine they told me must have happened in shipping , also if i was unhappy they said send it back but if they think nothing is wrong they wouldnt take it back in other words i couldnt return it , im upset with them waiting to see how this is gonna play out , as of right now i would never buy anything from them again, just on the fact you cant return a brand unused item back to them , they advertise on returns their is a restocking fee & they told me if they thought their was nothing wrong they wouldnt take it back, my experience so far with them MORE TO COME , john
 
crackerjuan said:
im having problems with them , i asked if they would match another dealer's price and they said they would i live in fl and wanted my seahunter new & now so i bought from them , when it came the lower rod was missing and their is scratch's on the bottom coil running noth and south none of these scratch's are east to west , the knob to connect the coil wire is hard to get on(turning it) it seems to be having falseing issues where it continuseously rings then stops when their is not target it just does it, the machine has some real light scratch's on it, to me the unit was a return from someone else or was somekind of floor model , i dont think it was ever used out in the field, i asked about the scratch's on the machine they told me must have happened in shipping , also if i was unhappy they said send it back but if they think nothing is wrong they wouldnt take it back in other words i couldnt return it , im upset with them waiting to see how this is gonna play out , as of right now i would never buy anything from them again, just on the fact you cant return a brand unused item back to them , they advertise on returns their is a restocking fee & they told me if they thought their was nothing wrong they wouldnt take it back, my experience so far with them MORE TO COME , john
Click to expand...

Hey John,
Let me fix this for you. Email me your name and put the problem in there. socialmedia@kellyco.com
I'll have it straightened out by this evening. And if possible, can you tell me who you talked to? We are working to massively improve our overall Customer Service. We really do care!
 
usafaviator said:
I'm new to the forum, so please let me know if I'm out of line on this. I ordered an MXT Pro and a few other items from Kellyco a week or so ago and was told that they would have a shipment of Pro's in on the 10th. I called today and they had no idea when they would be getting them in. I'm a pretty patient guy, but I still like to get a good estimate of when to expect my gear to ship. Has anybody here had similar experiences with Kellyco? The seem like a good company and have a pretty good reputation, but I'm starting to wonder. HH Shawn
Click to expand...

Hi Shawn :)
I'm fairly new to the forum and wasn't here when you posted this. Did everything work out for you? If there's anything I can help with, just let me know!
 
KellycoChick said:
crackerjuan said:
im having problems with them , i asked if they would match another dealer's price and they said they would i live in fl and wanted my seahunter new & now so i bought from them , when it came the lower rod was missing and their is scratch's on the bottom coil running noth and south none of these scratch's are east to west , the knob to connect the coil wire is hard to get on(turning it) it seems to be having falseing issues where it continuseously rings then stops when their is not target it just does it, the machine has some real light scratch's on it, to me the unit was a return from someone else or was somekind of floor model , i dont think it was ever used out in the field, i asked about the scratch's on the machine they told me must have happened in shipping , also if i was unhappy they said send it back but if they think nothing is wrong they wouldnt take it back in other words i couldnt return it , im upset with them waiting to see how this is gonna play out , as of right now i would never buy anything from them again, just on the fact you cant return a brand unused item back to them , they advertise on returns their is a restocking fee & they told me if they thought their was nothing wrong they wouldnt take it back, my experience so far with them MORE TO COME , john
Click to expand...

Hey John,
Let me fix this for you. Email me your name and put the problem in there. socialmedia@kellyco.com
I'll have it straightened out by this evening. And if possible, can you tell me who you talked to? We are working to massively improve our overall Customer Service. We really do care!
Click to expand...

OOPS! socialmedia@kellycodetectors.com (typed it wrong in the one above!)
 
jamie from kellyco solved all my problems reel quick , ill definitally BUY their product's from them again !!! thank you KELLYCO !!!
 
crackerjuan said:
jamie from kellyco solved all my problems reel quick , ill definitally BUY their product's from them again !!! thank you KELLYCO !!!
Click to expand...
It was a pleasure to help you :) thank you for your kind words!
 
OK you Cowereds I will say it if none you won't.

Kellyco Chick could sell me anything and I would like it.

There I said it!!!!!!!
 
daddyflea said:
OK you Cowereds I will say it if none you won't.

Kellyco Chick could sell me anything and I would like it.

There I said it!!!!!!!
Click to expand...

Thank you! And you would buy it because Kellyco rocks!!! We are the oldest & BEST dealer out there. We WILL make sure your order is perfect!
 
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