My Explorer II

[Anonymous]

I got My Mine Lab Explorer II back Today from Mine Lab. I Can't say enough good things about the folks there in Las Vegas. Dick Schultz was my point of contact. He returned everyone of my E-Mails I sent him. Thanks Dick. I judge company's pretty hard on customer service, and there service was exceptional. Bessie on the phone listened to me complain about the weather here in Michigan and she said it was cold there too. When I asked how cold she told me 72 degrees. I laughed so hard I couldn't stop. They cleaned and reseated the PEB.(Whatever that is). They replaced the coil and even threw in a cover all at no cost. My Explorer II was like brand new again. Remember when you chose a Metal detector, you also choose a company. Mine Lab stands behinds there product 110 percent and is the best on the market.
I truly want to thank the folks at mine lab. they really out did themselves and they have a customer for life.
Tom Weaver

 

[Anonymous]

That's good to hear. I'm not brand loyal for many things, but Minelab is the exception. My detectors are all Minelabs and I intend to keep them that way. (I currently have a Musky and an Explorer II). I was looking for a competition hunt machine and I just couldn't leave the "Minelab family" so I got the Musky for that. Of course I'll use it for other things too, it's too good not to take out now and again! Your story shows that we are in the right hands.