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Still waiting for my TESORO Sand Shark to come back

D

dc426

New member
I sent it off to Tesoro on the 17th of Aug. They received it on the 19th. I called on the 25th for an update and they said it would be soon. Didn't tell me what caused the problem. I asked for an email or something to let me know when it was gonna be shipped back. Lady on the other end said she would email me. So today I call and kindly ask for an update. She said it was shipped off last Friday (26th), seven days from tomorrow??? They ship FedEx ground which I can't imagine takes 7 days or more from Az. to Fl. But I guess I'll see. This SUCKS! Mean while the window of opportunity to get into the surf is narrow at best these days with the weather we've been experiencing.
DC
 
Seven days from AZ to FL is normal for ground shipments. You could have offered to pay them for air shipping. Send a Minelab in for repair and see how long it takes.
 
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