A
Anonymous
Guest
It has been ages since I dropped in here. But I need some help.
My wife and I are seperated and since I was left with a mountain of bills I was looking for ways to cut some cost. Well I got my regular phone, on the wall, bill and it was $73. 73 bucks!! I had no idea we were paying 70 bucks a month for the phone on the wall. I've got a cell phone so I rarely use the house phone. So I said here's a place I can cut some.
I dialed AT&T and worked my way thru the menus. Not too bad, only took four or five choices. Then the music starts and they tell me the average wait to get to a real live person is 7 minutes. So I get a book and settle in. About 10 minutes later I get a human being, a hispanic lady, which I am having a hard time understanding. My hearing is not the best and her english is not the best. I explain to her that all I want is basic service (I think basic service is probably 7 or 8 bucks/month). She says, "But sir you are getting unlimited long distance free, local service with unlimited local calling....blah, blah, blah."
"It doesn't sound like its free to me. I cost me $73 a month. I want basic service and that's all."
"Oh, but sir you are on the AT&T One Rate USA plan and you receive the unlimited long distance and local service with unlimited local..."
I interrupt her. "Whoa, whoa, whoa. I don't want to pay $73 for a phone I almost never use. All I want the basic service."
"Sir, we have other plans that would be cheaper but you would not get the unlimited long distance and the ..."
I interrupt her again, "I don't want to be on a plan. I only want basic service."
"Oh, but sir you have to be on a plan. That's how we are set up. We have a plan for $54 that...."
I'm starting to get angry, "Please give me your manager."
In a very cheery voice she says, "You will have to hold to speak to him. Please hold."
So once again I am holding this worthless phone with no one at the other end. Minutes tick by. Finally this woman comes back on, "He cannot speak with you at the present time. He will call you back within 24 hours."
I'm hot, "Please give me your name."
"Uh, uh, Ruples Villians."
"Huh? Please spell that."
"A P P L E S."
She leaves me hanging.
"Apples?"
"Yes, sir."
"What is your last name?"
"Villims"
"Please spell that."
"W I L L I A M S."
"Your name is Apples Williams?"
"Yes Sir. My manager will call you back within 24 hours. Thank you and have a nice day."
Before she can hang up on me, "Well for the next 24 hours I am not paying for any of my calls because this is not what I want." I am livid.
"OK Sir, have a nice day."
Of course, no one has called me back and I have the name of Apples Williams. <img src="/metal/html/shocked.gif" border=0 width=15 height=15 alt=":shock">
My wife and I are seperated and since I was left with a mountain of bills I was looking for ways to cut some cost. Well I got my regular phone, on the wall, bill and it was $73. 73 bucks!! I had no idea we were paying 70 bucks a month for the phone on the wall. I've got a cell phone so I rarely use the house phone. So I said here's a place I can cut some.
I dialed AT&T and worked my way thru the menus. Not too bad, only took four or five choices. Then the music starts and they tell me the average wait to get to a real live person is 7 minutes. So I get a book and settle in. About 10 minutes later I get a human being, a hispanic lady, which I am having a hard time understanding. My hearing is not the best and her english is not the best. I explain to her that all I want is basic service (I think basic service is probably 7 or 8 bucks/month). She says, "But sir you are getting unlimited long distance free, local service with unlimited local calling....blah, blah, blah."
"It doesn't sound like its free to me. I cost me $73 a month. I want basic service and that's all."
"Oh, but sir you are on the AT&T One Rate USA plan and you receive the unlimited long distance and local service with unlimited local..."
I interrupt her. "Whoa, whoa, whoa. I don't want to pay $73 for a phone I almost never use. All I want the basic service."
"Sir, we have other plans that would be cheaper but you would not get the unlimited long distance and the ..."
I interrupt her again, "I don't want to be on a plan. I only want basic service."
"Oh, but sir you have to be on a plan. That's how we are set up. We have a plan for $54 that...."
I'm starting to get angry, "Please give me your manager."
In a very cheery voice she says, "You will have to hold to speak to him. Please hold."
So once again I am holding this worthless phone with no one at the other end. Minutes tick by. Finally this woman comes back on, "He cannot speak with you at the present time. He will call you back within 24 hours."
I'm hot, "Please give me your name."
"Uh, uh, Ruples Villians."
"Huh? Please spell that."
"A P P L E S."
She leaves me hanging.
"Apples?"
"Yes, sir."
"What is your last name?"
"Villims"
"Please spell that."
"W I L L I A M S."
"Your name is Apples Williams?"
"Yes Sir. My manager will call you back within 24 hours. Thank you and have a nice day."
Before she can hang up on me, "Well for the next 24 hours I am not paying for any of my calls because this is not what I want." I am livid.
"OK Sir, have a nice day."
Of course, no one has called me back and I have the name of Apples Williams. <img src="/metal/html/shocked.gif" border=0 width=15 height=15 alt=":shock">
"> Live and Learn. <img src="/metal/html/tongue.gif" border=0 width=15 height=15 alt=":b">