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Ws5 battery discharge while shut off?

Although I’m waiting for a reply from XP, maybe someone here has had the same issue and can point me in the right direction.

I purchased my Deus in January 2021. Along with the detector, I purchased the WS5 Headphones.

Within the last couple of months, the headphones have started shutting down after 2-4 hours of detecting, and will not restart with the button. When they are plugged into a charger, the battery charge indicator shows the they still have capacity in them. I immediately unplugged them, turned them off, then restarted them. After they cycle through the power-up sequence, the battery indicator show ~60% capacity, and they continue to operate.

Any ideas as to what’s going on here?
 
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