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A Question about Kellyco....Just ordered Andy's Book..

P

Pete in MI

New member
When I placed the order for the book it gave the book price. Going through the checkout shipping was $9.95. My order came to just under $30 for the book and shipping...then once the order was confirmed I see that:

General Treasure Hunting
 
Free Metal Detector Shipping with UPS Ground Service on Metal Detector orders $100 & up.*
All NEW metal detectors over $100 now qualify for FREE ground shipping! Unfortunately this Ground Shipping Special does not apply to used, demonstration, refurbished, close-out, professional, commercial or industrial metal detectors. A small fee is required for the added weight, volume and insurance of any free, optional or additionally purchased accessories that are added to the metal detector's carton. This fee can vary from a minimum of $10.95 for residents east of the Mississippi River to as little as $11.95 for residents west of the Mississippi River. For exact rates on any of your shipping needs please feel free to contact a skilled Kellyco Team Member via our Live Chat option or at 1-800-898-6673 or 1-800-327-9697.

[size=x-large]Accessories and/or books ordered without a metal detector will be billed our standard shipping costs.

Small accessories (headphones, pouches, knives, books, etc.) receive the following shipping treatment:

1
 
n/t
 
I did the same thing bought an environmental cover from Kellyco paid 10 bucks then paid almost 10 bucks for shipping and it then was on back order and took 2 months to get to me. (Boo:thumbdown:) I'm not trying to bash any company same thing happened to me when dealing with Harbor freight tried to buy a pin pointer and ended up canceling my order 3 months later and got a Garrett pro pointer ( boy Im glad I did )
 
Having delt with Kellyco I have learned that It is much better to call and ASK for the best deal. I noticed the shipping of 3.99 for the 1st book in one location of the web site and the 9.95 price in another aera of the web site, So I specifically asked the person on the phone which price I was going to pay. They met the 3.99.
I like Kellyco but have learned you have to still do your own price checking and comparing. One things for sure if they advertise it they meet it. One of my detectors I had to tell them what was on there web site as the ad was new. After the machine arrived it was missing some of the items I called them again and they sent it out immediatly. They are up and up just make sure you do your homework too.
 
It's best to order single items etc, by calling and dealing with a person. They can usually take care of shipping cost issues etc. right then. Buying online, a computer does what it's is programed to do, with no exceptions. I haven't had any issues with KellyCo when dealing with a salesperson.
 
Anyway let"s stand the goat backup on his legs and let this go. I guess we could call and work out a deal with them!....everybody take it easy!!!!!
 
The book is worth the money Andy is asking for it. Ive seen some people werent happy with some of his hunting techniques, but for me i was glad to see someone step up and give us hunting options from some of the productive detectionest on this forum. He did an excellent job of introduceing the E-trac. I appreciated all the guys who provided their professional imput toward helping us all locate more keepers. As far as Kellyco.... i normally call and get some very competitive prices and can on occassion get no shipping.

Dew
 
It is a great book...I just have to get it back from my uncle...who just got a e-trac from big valley md....going to have to tear it out of his hands!!!!
 
When I made my comment it wasn't toward any specific company, Its just frustrating to order something pay the money and find out a month later when you call to ask where the item is that its on back order and should get it in a month or two. at that point they should maybe offer free shipping for the inconvenience or make so the website states out of stock. in this case I called 4 times in two months and was told they should be here soon we are expecting a shipment. I will still buy from Kelly-co as I have bought several items and detectors from them in the past and they are stellar to deal with, guess I was just hoping to hear shipping is on us or how about a detector of your choice on us:huh: kidding aside they are a good business and stuff happens.
 
I find that by searching for the item on other sights often offer free shipping. When you find a competitors web sight Kellyco matches their offer. I have found free shipping before and Kellyco has given me free shipping on my items! It pays to shop around and compare!
 
and she will make sure you get a refund of the difference. According to the IT dept there is a coding error at the shopping cart with that book, and will be fixed ASAP. Sorry for your inconvenience.

JW
 
Thats why people do buy with Kellyco, tho I have yet to receive my catalog from a couple years ago :bouncy: but I've gotten a couple things and a couple of my friends have bought quite a few items, if there is a mix up, then the problem is taken care of and you can ask for nothing more.
 
I've read a couple of his books and they can be helpful, anything that can help might be worth it. I won't buy it because I'll not buy an E-Trac and the books I have gotten will help if I need to refer to a book. I would say if you ask Andy, he didn't put that price tag on the book himself. You just have to decide if it is worth it to you, many good things have been said about the book!
 
JW said:
and she will make sure you get a refund of the difference. According to the IT dept there is a coding error at the shopping cart with that book, and will be fixed ASAP. Sorry for your inconvenience.

JW
Click to expand...
That is what I would call super service!!!!
 
explained the situation. Gave her the Order number. She said that since I used the credit card for the order the card is not charged til the order is sent. She did some magic keystrokes on the computer on her end and assured me that I "was good to go".

At least out of all this, the IT department found an error to correct. I have ordered items from Kellyco before and never had a problem. I didn't ask about the 40 or 50 percent savings. Just didn't want to pay more for shipping than I had to if there was an error and there apparently was an error.

Thanks to all who responded. I am looking forward to Andy's book. Thanks JW.

HH all.
 
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