HELP. I had updated to version 3.0 recently and today I couldn't find any of the installed programs. Only one that would load was the last one I had used. Seems the headphones can scroll through all the programs. Came home and updated to version 3.1 thinking that would solve the problem. Not. The update was "successful", but still can't find any of the factory installed programs. When I select option, program, it jumps to the save option only. Can anyone help with this problem? Many thanks. Norm