Hi all, I am hoping someone can help. When I go through settings and get to the Update screen, when I click the button that corresponds to "Yes" all that happens is that the remote turns off my puck, but then goes back to the prior settings screen. It doesn't progress to the UPDATING screen prior to when I am supposed to plug in the USB. My remote appears fully charged.
Please help with any suggestions as to why this might be happening! I have also contacted XP but haven't heard back just yet.
Thanks
Please help with any suggestions as to why this might be happening! I have also contacted XP but haven't heard back just yet.
Thanks