My 4 yr old broke my LTD. He broke the LCD head where it attaches to the handle so the head was not secure any longer. We just moved, so I could not find my receipt from when I bought it from a dealer about a year ago. I sent it out about 2 to 3 weeks ago. My wife called me at work today and told me that it just returned via UPS. A not on the inside said that there will be no charge this time. I am very happy with their service, nothing speaks louder than free and the least I could do is share this with other Fisher detectorists. Thanks Fisher!