Fisher repair correspondence

[H2OAU]

I sent my CZ 21 off to Fisher for repair and it was received last Friday. I was wondering if anyone here knows about how long it takes to hear from somebody regarding price for repair and return time?

 

[mascard1]

Mine took about a week and a half....Then ..I waited ..So I called....They sent it to Oregon..(I am in California)...Felix said Fed Ex is going to send it back to them(might be a two week turn around)... Then they will send it to me.....Not to sure about Fisher Repair?

 

[u2robert]

Mine took about a week and a half....Then ..I waited ..So I called....They sent it to Oregon..(I am in California)...Felix said Fed Ex is going to send it back to them(might be a two week turn around)... Then they will send it to me.....Not to sure about Fisher Repair?

That is the type of stuff that drives me nuts and there is no excuse for it.

 

[H2OAU]

I sent an email today to Fisher and was responded to pretty quickly, I was told if the unit was received on Friday it would be processed today as their technicians don't work on Friday. then it will take up to a couple of days to do the inspection on the machine and get back with me.

 

[mascard1]

Hope it goes good... mine went past me and will be going past me again... Good thing I have other ones to use...

 

[H2OAU]

I hope I have better luck than you mascard1 as this is my one and only detector.

 

[mascard1]

I am shocked.. they said it would be here tomorrow Wednesday..Called me Yesterday

 

[H2OAU]

Okay, now I'm no longer bummed. I heard back from Felix today, apparently my CZ 21 has some sort of tear in the coil wire where it enters the housing, and also the reason I am unable to ground balance is because the machine is a way out of calibration. He said they would have it all taken care of today and back in the mail by the end of the week. The biggest surprise I got was that it is a no-charge fix. So thank you Felix and First Texas Products for standing behind your merchandise.

 

[Richard212]

I have two cz-6's that I have to send in I hope they can help.

 

[lytle78]

Should be no problem. The CZ6 is still “repairable”. If you have the original CZ6 however, the headphone and coil connectors may not be available any longer and would probably have to be replaced with current ones.

 

[Paulie]

I have two cz-6's that I have to send in I hope they can help.

They will repair the CZ6 as I had mine sent in a couple of years back. Recalibrated it and secured the board as it came loose.