Garrett Went The Extra Mile On Customer Service Again! :super: :please: :thumbup:

[John-Edmonton]

I was having some issues with a coil that I had purchased brand new for one of my Garrett detectors a few years back. I phoned customer service a couple of days ago, explained my issues, and today (2 days later) I got my new coil! And I don't even live in the USA! Can you believe it!

Now that is customer service

 

[ivanll]

I would have to experience that first hand before I can believe it.
But it sounds nice.
Only in America.

 

[Oakman404]

I have only had great experiences with Garrett. I think thier customer service is one of the best in the country.

 

[Uncle Willy]

Yeah Garrett is hard to beat - at anything. Old Charlie built a helluva company by treating his customers right.

Bill

 

[metalhead]

Garrett rocks!!! Their customer service is awesome! They really care about the satisfaction of each of their customers.Happy Hunting!

 

[Uncle Willy]

You can find instances of their superior service all over the internet and in the archives on this forum. I've seen instances when someone sent in a bum detector and Garrett just sent them a new one. People who have had problems with the Pro-Pointer have had them replaced with a brand new unit rather than a repair.

Bill.

 

[Gene]

Yep, it just doesn't get any better than that. Others can say what they will do.
Garrett just does it ! HH Gene

 

[ivanll]

Not everyone outside the USA have direct access to Garretts well recorded no question asked excellent service.
Some of us out here are directed to an independant Garrett Importer/Distributor that do not extend this service.

ivanll