I sent an inquiry to Minelab in Australia and they forwarded my concerns to the VP of Minelab's North American Operations. He addressed all of my concerns and very thoughtfully answered each of my questions.
Here are the facts:
Demand for Excaliburs and GTs have dramatically increased and they are building more of them than ever before and the company hopes to "catch" up in July.
The new facility in Chicago is almost finished and will soon be up and running at full speed. They hired 2 more techs and a customer service manager and the time and quality of repairs is improving. Shipping to Chicago from the east coast will be cheaper and a day quicker than for Vegas.
The new company Plexus that they have partnered with to build their machines is continuing to increase production and are in fact, building more machines than Minelab has ever produced before. And, they are more focused on the hobby detectors so the backlog situation should start to smooth out in July.
Hang in there Gang! The best detectors are going to be more available soon.
Plugger (aka Bill Quinn)
Here are the facts:
Demand for Excaliburs and GTs have dramatically increased and they are building more of them than ever before and the company hopes to "catch" up in July.
The new facility in Chicago is almost finished and will soon be up and running at full speed. They hired 2 more techs and a customer service manager and the time and quality of repairs is improving. Shipping to Chicago from the east coast will be cheaper and a day quicker than for Vegas.
The new company Plexus that they have partnered with to build their machines is continuing to increase production and are in fact, building more machines than Minelab has ever produced before. And, they are more focused on the hobby detectors so the backlog situation should start to smooth out in July.
Hang in there Gang! The best detectors are going to be more available soon.
Plugger (aka Bill Quinn)
) had me concerned that Minelab might stop making them. Many people believe a machine with a computer display must perform better than others that don't. While I'm not opposed to a display and must say I miss a few of the fancy controls, performance is where it's at for me and so I'm more than willing to settle on the less flashy GT.