DukeOBass
Active member
While vacationing at Virginia Beach, I was complaining to Mike about how the Excal was giving me fits with all sorts of falsing at the waters edge and in wet sand. It also would act up for a while in dry sand until I hunted for about an hour with it each time. Anyway, Mike ran mine for a while and said something like, "Man, this thing is messed up. I wouldn't wish that thing on an Al Quieda."
Mike e-mailed JW to explain the problem and I called him the same day. JW checked with MineLab and they sent out a new detector right to the door of our vacation cottage! What terrific service! My vacation was saved! I can say that I have had nothing but good experiences with KellyCo since purchasing my Explorer SE last November and my Excalibur 1000 in June. They are #1 in my book!
Mike e-mailed JW to explain the problem and I called him the same day. JW checked with MineLab and they sent out a new detector right to the door of our vacation cottage! What terrific service! My vacation was saved! I can say that I have had nothing but good experiences with KellyCo since purchasing my Explorer SE last November and my Excalibur 1000 in June. They are #1 in my book!