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Magellan GPS

BJ in Okla.

Active member
A friend of mine bought a high end Magellan GPS $500.00 to $600.00 range.
It worked fine until the warranty was up and quit. So they call Magellan,they get someone that can not speak very good English, he tells that they will fix it for $150.00 or give them that much trade in on a newer unit that has been repaired, so they agree on a price, when they get their credit card bill, my friends were charged a extra $50.00, so they call, the person tells the they misunderstood, wrong, my friends wrote down the price. Magellan said it would be shipped and they would have it before 3 weeks, its been over 3 weeks. Is Magellan a bad company to deal with ?
Is there a number in the USA they can call and talk to someone that speaks English ?
Thanks...BJ
 
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