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minelabs dick shultz

cliff in mi

New member
twice now Ive needed little things for my minelabs and dick shultz has taken great care of me. they given me good service and this is almost as important as how deep my ex2 or excal will go. so next time you see some one asking how deep does this machine go or that one. remember there's more to it than that cliff in mi
 
Agreed, Dick Shultz is of really great help, very friendly and gives you quick responses.

:minelab::thumbup:
 
When I first got my explorer xs, it was a used unit. I had a problem with the earplug jack being broken. I talked to Dick and sent the unit in to be repaired. Even though I had not purchased it new, they replaced the jack free of charge. When I got it back, unfortunately there was still a problem and I talked to Dick a second time and he had me send it back again, only this time they paid the freight. When I got it back the second time, it worked perfect, and still does. What better service could anyone ask for???
 
I got my Explorer while they were changing some of the accessories, and repackaging the unit in mid July. The new 8 cell charger had limited documentation, and it wasn't clear as to whether there was an auto switching once the cells were charged in order to prevent an overcharge. Dick replied to my e-mail within 24 hours. I also requested (just for future reference) the Explorer DVD that is now standard equipment, which was not included with my machine. I received one within a week. This DVD is great for when you "forget" some of the advanced "details" during seasonal and other layoff periods. A great customer support effort from a good individual.
 
Dick Shultz is a top shelf person to deal with. He's one of the best Mine Lab Has to offer. Without question. I have dealt with him on many occasions with Questions and repairs to my Explorer II. I can't say enough good things about what a wonderful job he does for Mine Lab. Thanks again Dick.

Tom Weaver
MTH Michigan
 
I can't say enough about Dick and the Minelab Service!

Jim Vokes' Detecting Pages
http://www.frontiernet.net/~jvokes/detecting.htm
 
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