Need to Call Makro re problem

[Brierfield]

I have emailed Makro on 2 separate occasions about an overload problem with the 11" DD stock coil. This only occurs in 2-tone, not 3-tone.

So far, they have not responded to either of my emails (I used the email address from the Makro website, and for the first email I sent it directly from their site; the second one from my personal email acct.).

For those who have called Makro, did you dial the international phone number, or is there a US phone number that I can call? I prefer to call the US number, if they have one.


Thanks

 

[PHIL C. MOORE]

call metaldetector.com I had same problem an it was my coil. an they sent me a new one.

 

[KyJoe]

If you haven't tried this already, take the coil cover off and see what happens. Mine had a small amount of dirt between the coil and cover causing an overload on anything above 39 gain. Also double check the coil connection. My coil still seems a little touchy but I'm using it for now. If it keeps acting up I'll get another coil.

 

[Low-Boy/LCPM]

I don't use any coil covers ever

 

[Brierfield]

Thanks for the replies.

I don't use a coil cover, so that's not the problem.

I'll check my connections, but don't think they're a problem, either.

I still need a US phone number for Makro, if they have one.

 

[Nokta Detectors]

Thanks for the replies.

I don't use a coil cover, so that's not the problem.

I'll check my connections, but don't think they're a problem, either.

I still need a US phone number for Makro, if they have one.

You can contact the distributor - www.metaldetector.com

 

[KyJoe]

So now my coil has gone terminal. Overloads on 40 gain and above constantly. Contacted Dilek and she sent me to the right place at Makro. They requested a video of the problem which I just sent them. We'll see what happens next.

 

[KyJoe]

I missed the post before mine. I'll contact Metaldetector.com as well

 

[KyJoe]

Well that was quick. Got an e-mail from Makro, they're sending a new coil. No need to call Metaldetector.com. Thanks Makro.

 

[staffydog33]

Does overload mean constant chatter?

I've had mine for 1 day and even with gain at 10 or 90 it chatters like crazy.

Matt

 

[Low-Boy/LCPM]

call the store you got the unit for and have them contact them

 

[squirrel1]

Does overload mean constant chatter?

I've had mine for 1 day and even with gain at 10 or 90 it chatters like crazy.

Matt

Overload and chatter different.

Take a horseshoe and run your coil down close to it.----- the sound you hear is overload.

 

[JFlynn]

Does overload mean constant chatter?

I've had mine for 1 day and even with gain at 10 or 90 it chatters like crazy.

Matt

Sounds like EMI to me although the machine will see a lot of other stuff in the ground your other machines won't. That could be what you are hearing.