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SE BreakDown

If you used an UPS store they overcharge for packing and insurance. Whereas if you had packed it yourself and taken it to a UPS hub or had them come pick it up, it would've cost you less than $20.00.
 
well i just talked to minelab and im kinda bummed. i was told that they know what the problem is and it would cost $80.00 to over $200.00 to repair. i can handle the 80 to 100 bucks but over that its gonna really hurt.well ive got to ponder what im gonna do.
 
Update on my Se ..I recieved it back awhile ago and forgot to post.It took almost 3 weeks 4 days to get back,Thank good I had my E-Trac to use.They replaced the board in the detector and put a New foam grip on for me NO Charge! I used it One time and No more screen split :) Selling the SE with x-1 probe now so I can get an Excal 2 and try the water hunting.I love my Se,But this E-Trac is all I need.Hope you guys having trouble get it resolved.The split screen is a Known issue at minelab.Im surprised they would charge you for that.HH
 
well see thats what i was thinking too. this problem has been around since day one of the SE apparently. this issue should be " grandfathered" in so to speak. kinda like a voluntary recall. it should apply to the total life of the detector. if it doesnt happen to you then great, but if it does... send it in and we will fix it for you.at least thats what i would imagen a top notch, best of the best metal detector manufacturer would do.
because i couldnt imagen EVER buying anything less than a minelab and an e-trac is next as soon finaces loosen up a bit.can u say christmas bonus!!
im really on the fence about this and im getting worried quite frankly:help:
 
well i sent my SE to minelab today for what i hope will be a positive outcome. i will keep you guys up on the outcome......oh by the way, i sent it UPS second day for $24.00.
 
Well here is an update.........
its been 3 grueling loooooooong weeks that i sent in my SE. all this time i havent gotten any phone calls as to the status, so today after staring at the Minelab main phone number and feeling real nervous about calling because i just didnt want to hear bad news ($$$.$$) i finally mustered up enough courage to call.....:cry:
And i heard the sweetest thing anyone could have told me....."well sir your machine is fixed and has been shipped to you and according to the tracking number, you should receive it tomorrow"
have sweeter words ever been spoken!!! i could have done this :cheekkiss: to the young lady on the other line!!
Minelab has without a question come through for me and as i have said, what would you expect from a top notch company like Minelab.
I allready told my boss to get that christmas bonus warmed up because no sooner than i receive it im gettin my E-Trac.!!
thanks again to Minelab for showing why they are the best!!
 
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