Tesoro Warranty

[swankey24]

I have a Tesoro conquistador and I have almost wore it out. The cushion grip is worn out and the springs in the rod are almost worn out also. Do they cover this kind of stuff?

 

[rentasquid]

That would be like a car manufacturer warrantying the floor mats and seat covers. But maybe it would help to give Heidi a call. She could help you out!

J.

 

[lev-bone]

For some reason I wear out the hand grip on my machines. While I was having a little tuneup on mine I asked if they had a replacement for the grip. Sent me one no problem. Tesoro is such a great Co.

 

[swankey24]

DOes tesoro do tune ups? And how much does it cost.

 

[Heidi]

Hi,

If you would like to receive the hand grip and two spring clips, just send me an email with your request and mailing information. I will send the parts at no charge.

Thank you,

Heidi
Customer Service
Tesoro Electronics
heidi@tesoro.com

 

[Mike Sapp]

Now that is customer service. You just can't beat Tesoro! Way-to-go Heidi!

 

[Barry C from mass]

They are free. You just pay shipping one way. They are great to do business with.

 

[Barry C from mass]

This says it all.Heidi os the best.

 

[rentasquid]

I guess that I stand corrected!!! This is one case in which it is good to be wrong! Viva la Tesoro!!

J.

 

[Marc(NB)]

been toying with the idea of a water machine..but since seeing this post about the replacement parts at no charge guess I have to reevaluate which machine to purchase.....tesoro sounds mighty good..thanks for this heads up.HH

 

[Heidi]

There is no charge for a tuneup. Feel free to visit our website and review our shipping instructions, http://www.tesoro.com/ShipInst.html.

Happy Hunting!

Heidi
Customer Service
Tesoro Electronics

 

[halfdollar]

Tesoro is simply the best out there.

 

[Anonymous]

I totally agree! Not only an outstanding lifetime warranty, but an excellent staff of folks who "get it done" in a timely manner and do not charge for return shipping. Hats off to Tesoro David @ Dixie