Tesoro Warranty

[swankey24]

Hiedi I will be sending in my Conquistador to have it serviced this week. I need to know what do I need to include with it.

 

[Heidi]

Here are the shipping instructions:

Be sure to send, at a minimum, both the coil with its cable and the electronics control housing attached to the upper pole/armrest assembly.

Include a note to the repair department describing the problems you are experiencing and under what circumstances. Details such as what mode, what setting, conditions, etc., are always helpful to the technicians, especially if the problem is of an intermittent nature.

Include your physical address (No P.O. Boxes), as we will return the unit to you by UPS (contiguous states only; HI, AK and Canada will be shipped via the US Post Office). Tesoro pays for the return shipment if within the US and Canada. If you are located outside the US and Canada, we will ship via Global Express Mail, and you will be responsible for shipping costs, customs and/or duties.

Include a daytime phone number in case our technician needs to speak with you.

Send to:
Tesoro Electronics, Inc.
ATTN: Service Dept.
715 White Spar Road
Prescott, AZ 86303

Thank you,

Heidi
Customer Service