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:thumbup: Garrett's Service:thumbup:

R

Richard@BackwoodsDetectors

Well-known member
Findmall Sponsor
Just want to thank Garrett and their service department... I took a 12.5" coil in on trade and it had a short in it, very erratic.. I sent it to Garrett and asked them if it could be fixed. The Service Department called and said we are just going to send you a new one.... Very nice Garrett, Kudos to you...... Richard


Authorized Garrett Dealer
A Findmall Sponser
www.Backwoodsdetectorsales.com
 
For sure...Same deal here...I have a gtax 1250 and the battery holders broke......I contacted Customer Service Via E-mail...I asked if these could still be purchased?....They got right back W/ me and asked for my address....and said they will send them out to me right away......NO CHARGE!!!!!! NOW THAT IS TRUE CUSTOMER SERVICE.....Glad to see a Company like GARRETT understands the POWER in word of mouth...and standing behind what I consider to be an Amazing product! Thanks Garrett, For standing behind your products and loyal customers!
 
Same Thing they replace the coil on my Sea hunter which was cracked ( No charge ) Thanks Garrett -- Graw
 
NOTHING BUT GOOD to say bout garret . all manufacturers can learn from them , they are the best in backing up there products
 
I am sending my Ace 250 in for service and my Pinpointer. The pinpointer has started to go off on its own. In mid air. Weird.
 
Yeah, Garrett's outstanding customer service is one of the reasons I've decided to stick with Garrett's throughout the years. Tried the rest, found the best!:thumbup:
 
Hello just wanted too say Garrett has one of the best service i have ever seen my battery holders for my gti 1500 were cracked so they sent me new ones no charge now thats service i also had a problem with my gti 2500 and I'm the third owner and Garrett said no problem you have 18 months warranty left send it in and we will take care of it no charge. I thought warranty was non transferable?? but any way the problem had too do with me operating it so i didn't have too send it in. but that is one reason why i bought a Garrett metal detector :thumbup:
 
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