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Will Minelab repair the Original Excalibur?
- Thread starter otlew
- Start date
Mel Parker
Member
and here is a letter from Minelab that someone put on the forum.
Critterhunter
New member
So that tells you nothing. Which machines and what parts are they talking about?
In essence , they are saying that they MIGHT be able to fix your original Excal .....I agree with Critter ....Their letter says nothing definitive ..... Jim
Get your eyes off of that old machine !!......You've got enough problems with Minelab repairs !!..... Those old Excals have been floating around the forums like nobody's business of late ......Do you ever ask yourself WHY ? ....... If you can fix it yourself , buy one ......If you can't , walk away unless the seller will give you a warranty on it !!.....Jim
Get your eyes off of that old machine !!......You've got enough problems with Minelab repairs !!..... Those old Excals have been floating around the forums like nobody's business of late ......Do you ever ask yourself WHY ? ....... If you can fix it yourself , buy one ......If you can't , walk away unless the seller will give you a warranty on it !!.....Jim
Great example!
Well, I don't make that many snap decisions, and since the older Excalibur is highly sought after by many old time hunters, a thinking man asks himself why.
The survey is for Minelab's benefit, and ultimately everyone who buys one in the future, hopefully. At the cost of these machines, they should be rugged and durable, in other words not easily broken. Maybe we will see an Excalibur II A model.
The survey is for Minelab's benefit, and ultimately everyone who buys one in the future, hopefully. At the cost of these machines, they should be rugged and durable, in other words not easily broken. Maybe we will see an Excalibur II A model.
Critterhunter
New member
Yea but you can get parts for a 13 year old car. Even after market companies make many parts for an older car and not just the auto maker. A 13 year old detector should have all the parts available for it IMO.
That letter from Minelab is like the weather man telling you you have a 50/50 chance for rain or sunshine today. What good is that? How about a general run down of what parts on what machines are no longer available to give people an idea of what they probably can get fixed. Seems the market is ripe for a third party to start doing repairs on these machines. I caught a blurb somewhere on here about somebody even building an injection molder so they could make end caps for the Excal.
What also blows my mind is that blurb elsewhere about Minelab not letting techs or x-techs go on the forums. What is this, Iran? Think of all the good performance info they could pass along to users of their products. If I owned a detector company I'd want all my employes surfing the net and offering help/insight to the users out there. I'd even make it part of their job requirement. Since when is keeping a lid on solid information about the product you make a good thing? Makes no sense to me, but then mounting a meter on the GT where you can't see it and having no remote PP switch also seems link a total lack of common sense as well. That would be like Ford making Mustang GTs and then putting tires on them that shouldn't be used past 55 miles an hour, or selling the cars only in pink. Minelab has done the same thing with the Sovereign. They made a spectacular machine in every other respect but just had to put two bone headed design flaws into the hardware.
That letter from Minelab is like the weather man telling you you have a 50/50 chance for rain or sunshine today. What good is that? How about a general run down of what parts on what machines are no longer available to give people an idea of what they probably can get fixed. Seems the market is ripe for a third party to start doing repairs on these machines. I caught a blurb somewhere on here about somebody even building an injection molder so they could make end caps for the Excal.
What also blows my mind is that blurb elsewhere about Minelab not letting techs or x-techs go on the forums. What is this, Iran? Think of all the good performance info they could pass along to users of their products. If I owned a detector company I'd want all my employes surfing the net and offering help/insight to the users out there. I'd even make it part of their job requirement. Since when is keeping a lid on solid information about the product you make a good thing? Makes no sense to me, but then mounting a meter on the GT where you can't see it and having no remote PP switch also seems link a total lack of common sense as well. That would be like Ford making Mustang GTs and then putting tires on them that shouldn't be used past 55 miles an hour, or selling the cars only in pink. Minelab has done the same thing with the Sovereign. They made a spectacular machine in every other respect but just had to put two bone headed design flaws into the hardware.
otlew said:
One reason may be the price of an older model, Just like some people try to build a water scoop to save a few $ and eventually most realize that it doesn't work as good as the commercial ones. Rugged and durable??? I hunt my machines 4-6 days a week 365 and they do pretty well for me, of course I take care of my detectors.
If you really think Minelab is going to make any major changes because of a survey I need some of what you are smoking.
Bottom line for me -I Like my excals JUST THE WAY THEY ARE. For ones that don't. why not just buy another brand and be happy
otlew said:How many will you find on the 40+ days if its at the Minelab repair facility? Better yet ask those who have had to do just that, shouldn't be hard, there seem to be plenty of people who fit the description around here.
Well I guess I will find just as many as luck will allow during the 40+ days of repair since I have 2 others along with an Infinium LS, Sea Hunter MK2 and a Beach Hunter 300 and I will be spending most of my time hunting and not taking surveys
erikk said:
First,
The topic/question of this thread was answered long ago by Mel. So as far as I am concerned it should be closed. Do I think Minelab will change anything because of a survey of problems? No.
They see these problems in their repair facility constantly. If they didn't have a backlog, repairs would probably be made and the detectors returned much faster, but in business this is called a profit center. So why fix it, there are plenty who will to endure the wait, for whatever reason. The comment about the Excalibur II Model A was meant as a joke.
So to all who responded to the actual question asked here, thank you.
The topic/question of this thread was answered long ago by Mel. So as far as I am concerned it should be closed. Do I think Minelab will change anything because of a survey of problems? No.
They see these problems in their repair facility constantly. If they didn't have a backlog, repairs would probably be made and the detectors returned much faster, but in business this is called a profit center. So why fix it, there are plenty who will to endure the wait, for whatever reason. The comment about the Excalibur II Model A was meant as a joke.
So to all who responded to the actual question asked here, thank you.
erikk said: