Anyone Receive the New Battery

[CCadrin]

I had purchased my detector Jan 10th (after they announced the new battery upgrade). I called Minelab and they said will send out a new battery to replace the old battery when they become available. Has anyone received the upgraded battery direct from Minelab?

 

[martygene]

i missed the story about this... can you update me on it? thanks

 

[CCadrin]

The first week of January Minelab announced a new battery to prevent leaks. I had purchased my CTX after the announcement not knowing they upgraded the design. I called them and told them the dealer sold me the old version he had in stock. Minelab then confirmed my warranty registration and said they will send out the battery with the new design to prevent leaks. It's been 10 weeks and I haven't heard anything. But I did here the upgrade was hard to come by.

 

[martygene]

so is the battery repalacement available for all CTX3030's that are still under warranty?

 

[CCadrin]

No. Only for the purchases after the announcement.

 

[ML]

so is the battery repalacement available for all CTX3030's that are still under warranty?

Yes, but I'm pretty sure you must pay for it.

 

[ZORIROZ]

They exchanged it for me free of charge. It's took 2 weeks. Only Lithium battery available. With 3 new gray o-rings.

 

[Swoop109]

I got a battery from Minelab without even asking. I just registered the machine and it showed up out of no where. Their customer service is awesome.

 

[CCadrin]

Yes, I got mine after I called them back. For some reason, they lost my request which was in mid January.

 

[mrsspk]

The same with me, I called them months ago and was told the batteries were out of stock at the time. Just called them a couple weeks ago and they got a brand new battery and 3 O rings free of charge, told me to keep my original as a spare. I purchased my unit in November.

 

[amberjack]

sorta blows for us that trusted minelab from day dot on this detector all we get is a wham bam thank you mam

AJ