Domed screen and another interesting feature

[alotasilver]

The weather is getting better here now, So i decided to get the ctx ready for action. I charged up the batteries and fired up the machine. (what do i find) The domed screen and it also has a greyish black line on the left side of the screen. (From top to bottom) Has anyone seen this before? I purchased this in june of last year and when i put it away for the winter it was fine. The machine has been well taken care of since day one. I'm a dirt digger and this machine hasen't even been out in the rain.

Earl

 

[rloph]

Looks like LCD screen is goofin up. Remove batteries for an hour and reinsert them maybe?

 

[pghmole]

Ouch! That sucks! I couldn't imagine having to send my baby back but I'm sure Minelab will hook you up gl&hh

 

[neslot]

yeah, looks a bit like mine. it's going back in as soon as I can get the return info.

 

[Digging w gus]

Unreal!!! I think it's safe to say if you have a ctx you better also have a backup detector, Mine has been sent in twice and it's not even a year old.

 

[GKMan]

Curious, i haven't heard about this problem before...

 

[Digging w gus]

I know when the lcd tvs get a black line running down like that you just give a tap on the top and it goes right away. Here is a video of it http://youtu.be/Pf2raeKFxhw

 

[Downdeep]

I can imagine the phone conversation with minelab...

Customer: My screen has a vertical dark line through it.
Tech: First thing we need to try, do you have a hammer handy?

 

[Digging w gus]

Hahaha, funny and true. Send the thing in and let them do a factory reset and hopefully the problem don't show up again, or give the thing a good backhand lol, cheers

 

[396nova]

Not many like to send things back for service, at least Minelab has a reputation for fast and fair service. It never hurts to have a back up, it is like insurance, the more you have the less likely you will need it. While it is in for repairs you can work on the "HONEY DO LIST"

 

[neslot]

Update on the vertical bars: Called minelab and was set to get an RMA and send it back. I took the battery out to give them the serial number then after about a half hour I put the battery back in and went to the beach to hunt.. no bars. machine runs perfect. So told minelab to hold onto the RMA for a while.. I have always hated intermittent problems...

 

[LandOLincoln]

I left mine in the back of the truck on accident and it bounced around the whole way home. I got that line on the screen for a couple of weeks then it slowly went away.

 

[sonnydigs]

Not many like to send things back for service, at least Minelab has a reputation for fast and fair service. It never hurts to have a back up, it is like insurance, the more you have the less likely you will need it. While it is in for repairs you can work on the "HONEY DO LIST"

I certainly hope you are right..
I am reading that people have been a month getting their machines back...

Fair and good customer service, no doubt..
Sonny