I heard a rumor that Minelab will stop working on older detectors. I have the original Sovereign and a 96 model Excalibur and they fall under this. I emailed Minelab repair and received this answer.
Jim
Sorry for the delay in getting back to you.
There is a movement in management, waiting final approval, to not do the older units. As of today we are still waiting the final answer.
Because of absence of available parts for the older units, they are considering anything over ten years old as no longer repairable. If your unit is less then ten years old then we will defiantly do the repairs. If older, most likely it will not be repaired.
Sorry for the somewhat vague answer but I wanted to get back with you rather then waiting any longer for the final decision.
Ron Johnson
Electronic Technician
Minelab USA
Jim
Sorry for the delay in getting back to you.
There is a movement in management, waiting final approval, to not do the older units. As of today we are still waiting the final answer.
Because of absence of available parts for the older units, they are considering anything over ten years old as no longer repairable. If your unit is less then ten years old then we will defiantly do the repairs. If older, most likely it will not be repaired.
Sorry for the somewhat vague answer but I wanted to get back with you rather then waiting any longer for the final decision.
Ron Johnson
Electronic Technician
Minelab USA