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my other than min lab service experience...:wink:..

hey Herold,i appreciate your post on this, but did you read the whole post?? he SWITCHED my Excalibur and tried to send me another one different one from what i had sent to him..and as you can see from his own emails hes not interested in sending my original one back to me, he didn't even want to acknowledge that he sent me a different one until after i brought it up to him...my machine was in great shape and the one he sent back to me was all chewed up..even after i spent a ton of monies to have it overnighted as he requested so he could return it to me repaired in time for my honeymoon hunt in myrtle beach..which i never was able to do since he didn't return it to me for over a month after he said he would...to me this isn't good business IMHO....I'm sure hes done some guys great work but as for me i think i got screwed...imho...you don't switch a customers machine out without there consent....wow if i did this in the radio business id be out of business for sure..jmho.....
hh
john
 
Hey John....I would move forward with your lawyer ASAP. Best of luck in getting this resolved and please keep updating us.
 
Yea, that's just wrong to switch machines on you like that without giving a good reason and then ASKING you if it's OK first. Perhaps something was wrong with yours that couldn't be fixed and so he wanted to use it for parts, but that's still in no way a good reason to do what he did without getting your OK first. More than likely, though, it sounds like he sent you a beat up machine so that he could keep or sell a better machine. What other reason would he have for doing what he did? I'm sure if yours had a problem he would have called first to let you know, but by not even contacting you about what he was going to do that sounds like something shifty to me.

You're biggest weapon to get him to make things right is to make sure you post this info on all the main detecting websites so that he can no longer get customers with his bad reputation. Keep hounding him until he either buys you a new machine, sends you back your original, or at least sends you a machine that is in as good of condition as it was. I wouldn't let that sort of thing slide myself either so I hope you are very vocal about what he did to you.

I"ve got a small story for you...Several years back I sold a very new Explorer off. It was my third and it saw very little use because I was quickly reminded about why I didn't like the first two and the performance they were getting in my soil. Anyway, I put it up for sale on one of the forums and mentioned it had very little use and was like brand new. I can't remember but I might have put some pics of it up too. Anyway, a guy PM'd me and offered to buy it for a slightly lessor price, which was already I think like $250 off what I paid new. I agreed but told him I wanted a money order for it. He agreed and I shipped the item.

Well, he didn't send a money order but rather a check. Before I knew it he emailed me and said he was stopping payment on the check because the machine wasn't in the condition I said it was. He supported this by showing me some dirt under the coil cover that I never bothered to clean. Hey, I smell a rat here. I never said the machine wasn't used, I said it was like brand new with very little hours on it. I even sent him the original receipt to prove it. He responded by saying that the receipt looked forged. Ended up he called the local dealer I bought it from and chewed him out, and as a result that dealer chewed me out. For what? That WAS the receipt he gave me, but the dealer didn't like how the guy was implying that something was fishy and he might call Minelab on him. Either way, as a result the local dealer I had been friends with and I parted ways. All because some jerk with paranoia thought something was wrong with the receipt. Really I knew he didn't, he was just looking for ways to not have to pay for the machine or to at least talk me down to a lower price than what he had already agreed to in the first place.

Then he started complaining that I didn't send him the Minelab hat that came with the machine, which I didn't and had forgot about and told him I'd mail it right away. Still no dice, so I told him that I was not going to bargain on a brand new machine that I already was selling well below what it cost new and that he should mail it back to me. He refused to do that as well and said he was going to turn it over to the local police because why should he have to pay to mail something back to me that he didn't want to buy at the agreed price.

That's when I decided to play hard ball. I called his local sheriffs office and explained the situation to him. The officer told me that there were mail fraud laws that would protect me in such an instance and that he would have me fill out some paper work to charge the guy with check fraud. I Emailed the guy and said what I was intending to do if he did not return the machine to me. Suddenly he was willing to pay the initial asking price and settle things. As a jesture of good measure I told him to knock $25 more off the price after that. You see, I will not be threatened or blackmaled into doing something but once he changed his tune I was willing to give him $25 off, which I shouldn't have done. I mean, that's pretty expensive just to clean between a coil and cover.

Later I did some checking and found that this guy was a seller. He wasn't buying that machine to use it. He was buying it to re-sale and as a result he was trying to get every last penny out of me so he could turn a bigger profit. I have since made sure I do a few IMPORTANT things when buying or selling metal detectors. First, clean every last bit of it or make darn sure you list every little problem (even dirt under the coil cover). Don't give them any excuse to say they didn't get what they paid for. List every little detail. Second, it's easy enough to click on that user's name and sift through all his old messages. See how good of a reputation he has. If he doesn't have a history then that's a red flag. Third, I try to avoid any guys who are just buyers and sellers. They way I see it they are more apt to be the ones who are going to try to drive a hard deal, work you on the price, and so on. Not all these guys are this way, but you MUST check their history out first. Had I done that with this guy first I might not have done business with him, because he didn't have the best of reputations and his asking price for used items he was selling was almost the new price. That should have been a clue as to him looking to work anybody over the coals that he could.
 
Oh, and I of course made a threat that I intended to let everybody on the web know what he did to me- Mainly, trying to haggle a price AFTER he agreed to one for trivial things (dirty under the coil cover, a so called fishy looking receipt, sending me a check when he said money order). Refusing to mail the machine back to me and threatening to drop it off at a police station. All these things would look awlful fishy to people, regardless of if he thought he was in the right or not. It would have destroyed his buying/selling reputation for sure.
 
wow critterhunter,i guess there's all kinds out there, i deal with the public everyday servicing radios,and Ive never had an issue like this before,especially after this guy came highly recommended,I'm just shocked at his attitude now before i posted all this out,Monday I'm filing a complaint against him and the state of Ohio AG office is going to file a complaint against him too...i was told there's more to mail fraud going on here besides a charge of theft by deception,just as a start..and I'm told there's not a problem cause hes in las Vegas either...so either he makes good by Sunday eve,or hes gonna have lots of problems to contend with...I'm a nice guy,but when you screw me over,I'm awakened to be a nightmare for you then..
ill keep everyone posted here and on the other forums too..oh yes i also found out that this guy is selling on eBay also metal detectors too,now i can only imagine how many others have been in my shoes and may not even know it?
hh
john
 
Yea, make sure you let him know what you are going to do filing a complaint, and that you intend to be very vocal on all the detector forums across the web and on Ebay as to exactly what this guy did. I don't care what reasons he has for switching machines on you, he didn't ask you if he could and just did it. Any further explanation (whatever that might be) is pointless. That would be like me taking my car to a garage and them giving me back a more beat up model of that car. The engine and tranny was blown? Fine, but you don't take actions like that without running the options by the customer first.

I'm only speculating by like I said had there been something seriously wrong with the machine that couldn't be fixed then I think he would have been eager to call you and say "I can't fix it, but I'd like to send you a working model. It's more beat up but hey it works." Had he done that the situation would have been completely different. Then you might be singing his praises about how this guy sent you a working machine for the cost of a repair. That's what's fishy to me. Why wouldn't somebody want to call, explain things, and make himself a hero to his customers.

I know how you must feel because I have been there. I couldn't believe this guy was sending me a picture of some dirt under the coil cover and telling me he wasn't going to pay on the agreed price. I never said the machine wasn't used but I did say it had very low hours and was otherwise like brand new. I even mailed him the receipt to prove it and he said the receipt looked forged. What had happened was the dealer wrote one price down and then crossed that out and wrote another on, because he was selling me it for a better price than the normal one Minelab specified because I was friends with the guy and had done business with him before here and there. All that was important was the date to prove it was a brand new machine only bought days earlier, not what the dealer sold it to me for, but this guy made an issue out of it. All those "issues" were just his way of trying to not pay for the machine unless I gave him an even lower price than the low price it already was. He thought he had me, because he refused to send it back to me and figured I'd have to haggle.

I sat around that night getting drunk and stewing about how some guy has just scammed me out of a $1000 detector. What else was I going to do? I went on Map Quest and found the nearest police station to his addressed. Called them and explained the situatioin, and that's when they said they'd send me some paper work to fill out to charge him with check and/or mail fraud. After I mentioned this via Email to the guy and how I planned to smear his name from here on to not do business with he changed his tune real quick. The nerve of some people. Everybody knows that if you don't want an item you bought via the mail it's your responsibility to send it back. I don't care if he thought the dirt under the coil was a deal breaker or not, it was still his obligation to mail the unit back and not try to blackmale me into lowering the price even more.

I feel buying or selling detectors on here is just as safe as Ebay, but ALWAYS check out the guy by clicking on his name and skimming through his messages over the past several years. When you do that I feel it's even safer than Ebay. And like I said, make sure you list every little thing that they might find fault with. Had I mentioned I didn't clean under the coil he wouldn't have had an issue, or so I think. You would think saying low hours and *like new* would be enough for most people.
 
I wonder how many ebay buyers you would have to contact before you found the one with your SN..?? It is a sad state of affairs.

I'm glad you are going after him, you are doing a service to us all.

Julien
 
[size=large]Yes i did read the whole post John, what i was doing is putting down how Bill Treated me and my Equip, i never had a problem with him and got good service, i got back the same machine and the same way i shipped it to him, So this thing is between you and Bill, and i hope everything works out for the best on everybodys Part, Harold[/size]
 
Harold in Fla. said:
[size=medium][size=large]Well it's like this, John i know you got your problems with Bill, But i have sent my detector to him many times and always got back the same detector, and if it wasn't right i would call him and he would say send it back and I'll fix it, witch he did, other people my of had other problems with him but he's always treated me with respect and took care of the problem, everybody has their own opinion on a matter like this, maybe things will all work out for all of you. Harold[/size][/size]

My favorite part of this is "and if it wasn't right i would call him and he would say send it back and I'll fix it, witch he did". Even though this statement above is meant to support the fellow doing repairs, it has quite the opposite effect, in my opinion. I would rather not have to send my unit back at all. How many times, Harold, did you need to send it back? How many times was it not "right"?
 
Harold in Fla. said:
[size=medium][size=large]Yes i did read the whole post John, what i was doing is putting down how Bill Treated me and my Equip, i never had a problem with him and got good service, i got back the same machine and the same way i shipped it to him, So this thing is between you and Bill, and i hope everything works out for the best on everybodys Part, HarolHarold[/size][/size]

John Markham is one of the best guys I know....It was an honor to have met him and to have hunted with him when he was in Florida. I can assure you if some treats him like this guy has then it is NOT "between him and Bill". I know at least a dozen hunters who are avidly watching this thread and want to make sure John is treated fairly and honestly!
 
One time and that wasn't because his fault, it was from how ups trows their stuff around and knocked something off on the board, i should of been more clearly of what i said. Harold
 
well i do appreciate all the support im getting on this forum as ill be reposting all info on some other forums after bit...he still hasnt contacted us to try to resolve this at all,we do know hes been reading all of my posts as well as the emails that have been sent to him,the balls in his court now,i only hope he chooses to just do the right thing??
ill keep you all posted..
hh
john
 
wow oh wow....thanks for all the support for me,please don't all get into a tiff for me,as this is my problem and ill solve it one way or another,yes i have my original serial number for my Excalibur 2 1000,this is the serial number for all..0834005 and the battery number was 106083 now this unit was used allot but i kept it in excellent condition for 3 years now,i never had to use pliars to overtightened battery connector,i never got main pod scratched up and really dull looking...what he did was change main pod with battery and connector then re applied hand grip control for disc/pp mode switch that i had done on my machine..the serial number for the unit he sent back to me was this..083459040025 005 so if anyone knows who's number this belongs too or knows where mines at please let me know..
 
JOHNMARKHAM said:
wow oh wow....thanks for all the support for me,please don't all get into a tiff for me,as this is my problem and ill solve it one way or another,yes i have my original serial number for my Excalibur 2 1000,this is the serial number for all..0834005 and the battery number was 106083 now this unit was used allot but i kept it in excellent condition for 3 years now,i never had to use pliars to overtightened battery connector,i never got main pod scratched up and really dull looking...what he did was change main pod with battery and connector then re applied hand grip control for disc/pp mode switch that i had done on my machine..the serial number for the unit he sent back to me was this..083459040025 005 so if anyone knows who's number this belongs too or knows where mines at please let me know..

John what about checking with your attorney and filing a police report listing your detector (serial number) as stolen. Report it to Minelab and also the dealer you bought it from?
 
After finally reading the entire thread all I can say is WOW you got hosed! It sounds to me like he was so busy that he must having mixed the machines up and sent yours back to some one else and then sent you the machine they were supposed to get. That's the only honest mistake I can see happen to anybody. But, if it was an honest mistake like that I would think he would simply call the guys he sent machines to and sort out who got what. I would think he'd be more than willing to explain things and sort it out, or offer you money to make up for the condition of this machine versus your original one. My only question is why is he being so defensive and not wanting to find your machine or make it up to you with money or another better machine or something? Like I said, the other possible problem is yours was beyond repair, but then why not call you and say that and tell you he'd like to send you a working but more beat up machine?

Off subject, there was one interesting remark in your post. He said the FCC made Minelab lengthen the coil cables on the Excal/Sovereign to tame them down. We've touched on this before in threads. The longer the wire the more resistance it has, so the less power reaches the TX coil, and the less power is sent back to the detector on the RX coil side too (along with more introduced stray RF noise in the air). That coil isn't using much power at all with VERY low amp draw, so I would figure any slight increase in resistance by having a longer coil could easily alter performance (less depth with weaker TX signal, and less RX strength being sent back to the machine). I really am considering shortening my coil cables on my Sovereign since I never chest mount unless water hunting and I can keep my stock 10" Tornado coil length stock length since that's the coil I use in the water. On land I'm using a meter, so my other coils like the 12x10 have an even longer cable that needed since they are only going to the meter. I plan to shorten the 12x10 to just reach the box on the shaft without the meter just in case somebody uses it without the meter. It'll still be much shorter than it is now.
 
A re-post from me in the other thread to be as fair about this as possible...

Now that I've read the first story on what happened I think he probably was so busy that he by accident sent somebody else your machine and sent you that guy's. But, like you said, yours had the remote PP mod so you would think he'd notice that. I bet he just mailed somebody yours by mistake and then sent you the one he should have sent to them without knowing what he did. That would explain why there was no explaination (he didn't realize what he did). If that's the case then he should find out who he sent it to and get it back, switching them. If it was a problem with your machine not being able to be fixed then in that case he should have called you and asked if he could send you a beat up one that at least works. I really think he switched machines with out knowing it because he was doing several repairs at one time. Either he should track down your machine and get it back or offer you money to make up the difference in condition, or he should send you a machine that is in as good of condition as yours was. He could have made an honest mistake by sending you the wrong machine and didn't realize it, but a mistake like that is still his responsibility in so he should fix it if that happened. He might very well have done this by accident and not on purpose or anything so we should all give him the benefit of doubt in that respect. I doubt he purposely tried to switch machines on you, but like I said it's still his problem to fix.
 
thanks critterhunter..
I'm just at aww on this whole thing,i just want my original machine back that's all, the monies not an issue with me neither is if he a legit business or not or if hes got a true tax number for a business repairing metal detectors or not,I'm not damming this guy for wanting to make a few extra bucks on the side to survive in today's economy,I'm just upset he did what he did by switching out my detector then pretending not too..ill be posting the emails i sent to him last night and this morning as he has answered them,but you decide from the responses i got if I'm at fault here or not? all i did was send off my machine to someone who was recommended in good favor and spent my monies and he got my monies and my machine and sent me back a chewed up machine in its place and now threatens me with a law suit, wow this guy is a real crook and a jerk IMHO.....ill post all emails tonight after i get home as i need help to pull them off my iphone and post them onto here...
Ive left the door open for a positive response from him to resolve and yet he chooses not to resolve this issue...
 
A re-post from the other thread from me. Want to make sure my position is known trying to be as fair as possible...

Just look at all the slander on the net people throw up about others. Suing for deflamation of character for what's said on the net is like spitting in the wind. I doubt he'd get anywhere with that even if he had a good case and even if you aren't telling us the truth (I'm sure you are telling us just the facts, so I'm not implying that you aren't) about not getting the same machine back, it would still be very hard to do IMO. But, like I said, I would give him a benefit of the doubt. More than likely he by mistake sent you the wrong machine, but it's still up to him to make things right. It was his responsibility since he didn't ask you if he could do that. Assuming it was an honest mistake (I'm sure it was), he still should try to find your machine for you or offer money to make up the difference in condition. Just my opinion though. With all the good reports on him with prior repairs for people it sure does sound like he just sent out the wrong machine by mistake to me. It's up to him to settle things to make you happy IMO.
 
What is Defamation? This is a subject that most of us do not understand. I for one didn't until I read Expert Law you might be surprised.
 
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