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detectorpro customer service anyone?

I was wondering if any of you have had to contact detectorpro for repairs lately? I have a set of headphones that is in need of attention and I am having a hard time getting them to contact me back.

I saw on their FB page that the company is under new ownership. I have sent an email, messaged them by phone and 2 messages through FB messenger and I know they saw those messages but no reply yet.

I am beginning to wonder about them now. Anyone else have issues lately?
 
Thanks for the info. I have forwarded the info that I need. I am glad you had a great service experience with them. I sold the broken ones that needed repair here on findmall. I hope he has a good experience with them as well.
 

Vesuvius

New member
Does Mr. Bill (I think Crabtree) Still work for Detector Pro. He was such a great resource and every time I called him up and asked a question he was very kind and really knew his stuff so well. But it has been about 10 years since I called Detector Pro. My HH PI is still going strong!
 

RLOH

Active member
I have sent two emails to the "new" company and neither was returned. I am wondering how good the lifetime warranty really is? I am not impressed at all.
 

Sven

Well-known member
Did you try calling on the phone? Tesoro would never answer emails either but, always answered the phone.
Office Hours:
Monday-Friday
10:30AM-3:30PM
(90:geek: 333-2942

Mr. Bill retired from detectors a long time ago............
 

vito

Member
I only had bad experience with them, even under original ownership. :thumbdown:
 

Dancer

Well-known member
Did you try calling on the phone? Tesoro would never answer emails either but, always answered the phone.
Office Hours:
Monday-Friday
10:30AM-3:30PM
(90:geek: 333-2942

Mr. Bill retired from detectors a long time ago............
Good info Sven
 
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