I set down the CTX to dig a plug and when I picked it back up it had shut down. I hit the start button and did not get the familiar start up tones and the screen is stuck on the start screen - it just say Minelab and will not go past it. Only the power button is responsive. I switched battery packs, recharged the lithium battery (which had plenty of charge when it shut down), and left the unit with no battery pack connected for several hours. All with no luck. When connected to XChange the computer does not recognize the CTX. Anyone else had this problem or have any ideas how to solve? I hate the thought of having to send in as I am going to be attending Andy's boot camp next weekend and doubt if I could get the unit back in time for it. HELP,
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HELP-CTX stuck on start screen
- Thread starter Auric
- Start date
Jason in Enid
Active member
have you tried doing a factory reset?
Yes. Have timed myself holding to power button for up to 3 minutes and will not go past the start screen. Andy Sabisch suggested disconnecting the coil cable in case of a short in the coil and still could not get to the reset menu. I also disconnected and reconnected the control unit and tried again- still no luck. I am not a computer guy, but have a little experience, and it seems like the software is stuck in an endless loop and cannot advance? When it went down it was sitting level on a dry lawn and the unit has never (yet) been used in or near water, and always stored indoors, so I also don't think an environmental factor messed it up. It is the current model as I got it for Christmas, 2016 and Wisconsin winters prevented much use till March - only about 40-50 hours on the machine.
In warranty so you cant open it up.
You can try shock and vibe or thermal to see if something makes connection again.
Maybe try a different coil in case yours has a short. Leave it in the sun to heat up?
Cycle phones plug in the jack.
Turn off gps and wifi...
Try all your options....all you can do.
You can try shock and vibe or thermal to see if something makes connection again.
Maybe try a different coil in case yours has a short. Leave it in the sun to heat up?
Cycle phones plug in the jack.
Turn off gps and wifi...
Try all your options....all you can do.
