Menu
What's new
Find's Treasure Forums

Welcome to Find's Treasure Forums, Guests!

You are viewing this forums as a guest which limits you to read only status.

Only registered members may post stories, questions, classifieds, reply to other posts, contact other members using built in messaging and use many other features found on these forums.

Why not register and join us today? It's free! (We don't share your email addresses with anyone.) We keep email addresses of our users to protect them and others from bad people posting things they shouldn't.

Click here to register!

Need Support Help?

Cannot log in?, click here to have new password emailed to you

General Rules

The Finds Treasure Forum Classifieds is for individual use only with the exception of banner advertising buyers. Those buyers may advertise their traded in, discontinued models, etc.

Individual sellers may post their normal unwanted detectors, or accessories in assigned classified forums, but they  cannot exceed (1) one item in a (3) three month period for each classified forum.

Only For Sale, For Trade, or Wanted to Buy ads are allowed.

Only Forum Members Registered for  90 days or longer that have more than 24 significant posts in our other forums, may post For Sale or Trade ads.

Rules for Non Sponsoring Sellers:

  • Items for sale, or for trade, should be your own personal property and be accurately described.
  • Your for sale or trade post should be self contained, without references to another site where you may also have it for sale.
  • Do not put links to eBay.
  • Do not put links to other forums where you may also have the same item for sale or trade.
  • Dealers are not allowed to post in Classifieds unless they are a sponsor.

Advertisements not adhering to the above rules will be deleted without warning or notification.

Minelab service

M

Maui Mike

New member
Been awhile since I have posted here. I need to post today because I personally have decided to not buy from Minelab again due to crappy service from them.
If you've also had problems with their service feel free to add to this thread. HH to all. :)
 
What happened Mike ? I haven't had any issues with my Explorer as of yet, but I am kind of dreading that day the more I hear about their customer service.
 
I've had many minelab units over the years service was great when Nevada but when the company moved to Chicago. Policies changed I would not buy another minelab again a) because of their repair policies now i would be po'ed. If I sent my 2yr old unit in for a repair or called for an ra number and was told we no longer repair that item its too old good luck if you own an explorer 2 or a Quattro or any fbs unit made before 2011. B). Last time I sent a unit in for a repair or tuneup. I didn't see it for two months and when I called and called and called each time a different excuse finally got it back with a slimline coil when I sent it with a pro coil. Also took 3+ weeks to straighten out also heard the se pro won't be serviced after Jan 2014. Now why would you buy from a company that is gonna leave you with a thousands plus dollar. Paperweight. After just a couple yrs????? Fisher. Tesoro Whites. Still repair 15yr old units at least one of them repair for free!!!!! While their machines are highly successful minelab customer care seems a tremendous FAILURE. So are their policies regarding repair!!!!!!!
 
Similar results with my Excalibur. It was a Irish unit with factory approved modifications. They would not touch it when I sent it in to have the seals replaced, unless they took it back to original, including replacing my knobs that worked instead of the tiny little brittle things that came on it. Told them to pack it up and send it back to me.
 
I came to that same Conclusion more than 2yrs. Ago, after my Last & Final Dealings with them!! Not to mention their O-U-T-R-A-G-I-O-U-S Product Pricing!! Les Robinson
 
You must log in or register to reply here.
Top