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Hello, Guinea Sorry for all this. When exactly you wrote ?Regarding purchasing DeepTech Super Six coils. I have 7 DeepTech metal detectors, which I am very proud to own. I tried purchasing 5 Super Six coils from the DeepTech website, but during the checkout process I was told to contact DeepTech directly – I presume it’s because I live in the UK. Anyway, I contacted DeepTech via their website regarding purchasing their Super Six coils and I am still waiting for a reply. I also contacted DeepTech through their eBay shop regarding purchasing their Super Coils and still haven’t received reply from there either.
As a very loyal DeepTech customer, I feel really disgruntled that my queries haven’t been answered. Especially, since I was always led to believe DeepTech have an excellent customer service bar none. I normally wouldn’t write a post like this, but it galls me to read DeepTech advertising the Super Coil for the Vista X (which incidentally I also own) when I haven’t even received a reply to my own query wanting to purchase 5 Super Six coils for their other detectors. I personally believe efficient and timely communication is the cornerstone to every good business. So please DeepTech try and improve communication with your customers, especially those loyal to your products.
Hello, Guinea But we announced the Super six for Vista X on 20th March Will check what happened and will write to you.Thank you for the reply . I’ve just checked my eBay messages and It shows I contacted DeepTech on the 16th March, which would have been around the same time I filled out the “contact us” form on the DeepTech website too.
Hello, again, just spoke with Silvia. She answered to your message, dont know why you didnt received it. Sometimes appears maybe any problem through online form. Write to her some words to be sure that we receive your message. Tomorrow this problem will be sorted.Hello, Guinea But we announced the Super six for Vista X on 20th March Will check what happened and will write to you.
Hi, will answer to your question with some words of one client in Belgium. He was the first who received this coil and wrote to me:With the excellent 6X8 XS coil available, what is the benefit of the Super Six on the Vista X?