I sent Minelab an e-mail with a picture. I'm going to call them as soon as they open this morning and get direction. Factory reset did not correct, however at first the whole left side was not back lit, now there is a little trying to light back up on the left lower corner as pictured. I've not had a minutes trouble out of this machine and it is one of the first to hit the dealer.
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Turned my CTX on yesterday and this showed up.
- Thread starter bcoop
- Start date
Dirtbag Kevin
New member
That socks.. You have a hairline crack on the inside of the screen.. The only fix would be to replace the screen.
LandOLincoln
New member
I left mine in the back of my truck on day. It bounced around and ended up having the same issue. It resolved itself a few days later.
Update: I was off yesterday, so I called Minelab as soon as they opened up. Spoke with John Watson, as I began explaining that I turned on my CTX and the left side of the screen, he replied by saying, "you have a black line down the side of it."
He knew what was wrong before I got all the information out to him. John took my information and serial number and requested to call me back within 5 to 10 minutes. Five minutes later he indeed called me back with an RMA number to send in for repair. The diodes are going out, in which the whole screen will need to be replaced. He also said estimate of 15 days turn around but usually a lot quicker than that.
I haven't been on the forum much for quite awhile, but I still drop in from time to time see how things are going.
Have a good summer guys/gals and Happy Hunting.
BCOOP
He knew what was wrong before I got all the information out to him. John took my information and serial number and requested to call me back within 5 to 10 minutes. Five minutes later he indeed called me back with an RMA number to send in for repair. The diodes are going out, in which the whole screen will need to be replaced. He also said estimate of 15 days turn around but usually a lot quicker than that.
I haven't been on the forum much for quite awhile, but I still drop in from time to time see how things are going.
Have a good summer guys/gals and Happy Hunting.
BCOOP
OldBeechnut
Well-known member
When you work on machines and see this stuff everyday 99% of the time it has happen before, and not hard to diagnose. Good Luck and I'm sure they will get her back in working order...
BH_Landstar_
New member
Hmmm ! Now the question is ...... 'Is this a sign of low cost and low quality parts in a $2500.00 detector ?' I sure hope not !!!!
migrider56
New member
My CTX is in the shop now as of 06/03/14 bad gui card / LCD screen. I was detecting and the retrace on left side started growing and turning black looks like yours but oblong circle. I shut if off and it was about the size of a penny. Pixels on left side of screen are bad. My CTX will be 1 yr old end of July I have about 60 -70 hours use on it and have not tried it in water yet. I am hoping that this is not going to be repeating issue, that it was just a bad LCD and not a batch of LCD screens produced that have an issue. I was told ten to twelve days repair time in Lisle IL. Minelab has been good to me before on service of my Excalibur ii.
My machine was logged in for repair June 5th. Via e-mail a week later they were working on machines logged in from May 30th. Again as stated, Max 15 days unless they have an influx of several machines for repairs.
Beach vacation starts July 12th, so thankfully I have plenty of time. Just replaced my Excalibur knobs and knock on wood my E-Trac is running well so I have back up.
Beach vacation starts July 12th, so thankfully I have plenty of time. Just replaced my Excalibur knobs and knock on wood my E-Trac is running well so I have back up.
nolanation
New member
Repairs are taking a loooong time right now. Closer to 3 weeks.